Search results for: 'ai infrastructure developments access a9aa processing the digital utility'

The study provides information about the cloud market in West Africa. Ghana and Nigeria are the countries that have been analyzed in great detail. According to Frost & Sullivan, the cloud services market in West Africa is in the early stages of development, with international brands dominating the supply side. Local ICT providers are positioning th...

This study provides a 2018 outlook for the South African information and communication technologies (ICT) market. The research scope includes telecommunications, broadcasting, data centres, cloud, IT services, business process management (BPM) services, Internet of Things (IoT), and Artificial Intelligence (AI). Market trends that are examined incl...

Systems integration (SI) makes up a significant portion of IT budgets in South Africa, as enterprises seek to accelerate their digital transformation. In the absence of an established leading technology platform across all operations, enterprises have mostly opted for best-of-breed systems. As a result, systems integration (SI) spend is being drive...

To be successfully employed in a contact centre in South Africa, an individual is expected to have a good command of the English language as well as advanced numeracy, technology, and customer service skills. However, skill shortages are a major challenge in the South African contact centre market. Also, a recent change in the requirements to recei...

This research study provides an analysis of the African Business to Consumer (B2C) eCommerce market. The stakeholder scope includes B2C companies; geographic scope includes key African countries such as Egypt, Kenya, Nigeria and South Africa; and product category scope includes a number of segments such as books, electronics, fashion, household app...

This study focuses on giving an in-depth overview of the profiled cities, according to the development of initiatives aligned to the 8 Smart City parameters. These parameters include: • Smart Government • Smart Citizens • Smart Energy • Smart Mobility • Smart Healthcare • Smart Infrastructure • Smart Buildings • Smart Technology Leading factors dr...

This research service provides an analysis of the cloud services market across Africa. The market trends in the key African markets of South Africa, Kenya, and Nigeria are analyzed and compared with global trends. This research service includes company profiles of leading cloud providers in the 3 countries and the strategies they employ. This resea...

The research service from slides 1 to 148 critically analysed the unified communications market in South Africa. The study provides an overview of the African and South African unified communications markets, industry challenges and market forces, market sizes, pricing and marketing strategies, opportunity analysis, industry best practices and stra...

This research service provides a comprehensive overview of the Kenyan call centre market by presenting the size and expected growth rate of the call centre market, the structure of the call centre industry based on business models, vertical sectors and services provided and an overview of the business and regulatory environment. The status of the t...