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22 Dec 2025  |  Europe  |  Frost Radar
Frost Radar™: European UCaaS and Cloud-Connected Calling Services, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The European UCaaS market is at an inflection point. Organizations are rethinking work styles, accelerating digital transformation, and redefining the role of communications in the modern enterprise. Hybrid work, mobility, and rising user expectations are reshaping demand. Employees now expect frictionless communication across devices, networks, an...
$4,950.00 -
18 Dec 2020  |  Europe  |  Market Research
AI-powered Voicebots Turbocharging European Customer Journeys, 2020
Voicebot-enhanced Customer Experiences to Create New Opportunities for European Businesses
The voicebots market is still in its early stages in Europe but is one of the fastest-growing within the field of information and communication technology (ICT). By enhancing customer interactions and customer experience (CX), voicebot offerings seem ready to become one of the most valuable business solutions in the CX space. Latest advances in ar...
$2,450.00
Special Price $1,837.50 save 25 %
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22 Jul 2020  |  Europe  |  Market Research
Analysis of the European Endpoint Security Market, Forecast to 2024
A Stringent Regulatory Environment and Rising Privacy Concerns Among Consumers will Drive Demand for Endpoint Security Solutions i
Data breaches are inevitable across every enterprise, and endpoints continue to be a popular vector of cyberattacks. In response, endpoint security tools have evolved from signature-based antivirus to advanced solutions. Endpoint security products include host-based software products that secure computing devices, including laptops, desktops, ne...
$4,950.00
Special Price $3,712.50 save 25 %
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02 Jul 2020  |  Europe  |  Frost Radar
Frost Radar™: European Endpoint Security Market, 2020
Benchmarking Future Growth Potential
Data breaches are inevitable in the enterprise space, and endpoints continue to be a popular vector of cyberattacks. In response, endpoint security tools have evolved from signature-based antivirus to advanced endpoint security solutions. Endpoint security includes host-based software products that secure computing devices such as laptops, deskt...
$4,950.00
Special Price $3,712.50 save 25 %
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05 Jun 2013  |  Europe  |  Market Research
The Role of ICT in Electric Vehicle Infrastructure
ICT in Electric Vehicle Infrastructure
This market insight explores the role of the Information and Communications technology industry in the European electric vehicles market. It examines the requirement of various ICT tools in the electric vehicle environment such as IT mobility platforms, software systems, and connectivity. It finally discusses the current role of various ICT infrast...
$1,500.00
Special Price $1,125.00 save 25 %
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14 Dec 2016  |  Europe  |  Market Research
Europe Contact Center BPO Market
Exponential Technological Change—How Might it Affect the World of BPO?
This market analysis study provides market sizing and forecasts for the European contact center outsourcing (BPO) market. European market revenue represents outsourcer revenues associated with customer interactions that originate in Europe, regardless of fulfillment model. The study provides breakdown and forecasts by fulfillment platform, industry...
$4,950.00
Special Price $3,712.50 save 25 %
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22 Jun 2015  |  Europe  |  Market Research
Europe Contact Center Outsourcing Market
Technology Solutions to Drive Differentiation and Growth for BPO Providers
This market analysis study provides market sizing and forecasts for the European contact center outsourcing (BPO) market. European market revenue represents outsourcer revenues associated with customer interactions that originate in Europe, regardless of fulfillment model. The study provides breakdown and forecasts by fulfillment platform, industry...
$4,950.00
Special Price $3,712.50 save 25 %
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30 Jul 2025  |  Europe  |  Customer Research
State of the Cloud, Europe, 2024
Despite Economic Headwinds, Firms Embrace Cloud and AI
European organizations continue to embrace cloud and AI technologies as a way to drive growth and operational efficiencies. Despite sluggish economic growth in the region that is curtailing some spending, organizations are steadily progressing on their digitalization journeys. In the 13th annual survey of IT decision-makers responsible for cloud ...
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19 Jun 2023  |  Europe  |  Market Research
Managed SD-WAN Services, Europe, 2023
Managed SD-WAN Services are Unlocking the Future Growth Potential of European Network Service Providers
The managed SD-WAN services market in Europe is in its growth phase. Europe ranks second in the customer adoption of managed SD-WAN services, just behind North America, in the global managed SD-WAN services market. The managed SD-WAN market revenue in Europe is expected to exceed $724 million in 2022, with a year-over-year (YoY) growth of 56.9%. Th...
$2,450.00
Special Price $1,837.50 save 25 %
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23 Jun 2014  |  Europe  |  Customer Research
Enterprise Priorities in Europe
Agent Performance Optimization
The main objective of this research service was to investigate the current use and future adaptation of agent performance optimization (APO) solutions in European contact centers. Quality monitoring and workforce and performance management systems are the most widely deployed and used APO applications in Europe. Furthermore, large contact centers h...
$12,500.00
Special Price $9,375.00 save 25 %