Search results for: 'procurement conducting'

Compared to a decade ago, the B2B sales landscape has dramatically changed and many industries are feeling the heat. Physical presence has transformed to digital, and many businesses are closely examining their own online presence and systems in addition to capabilities of competitors and future business partners. Traditionally, the B2B procurement...

For resource-constrained IT organizations, a key benefit of the cloud is offloading IT maintenance responsibilities. But the public cloud addresses only part of a business’s IT burden. While storage and applications can be whisked off to the cloud provider’s data center, many IT functions and related infrastructure—such as networking, voice, and co...

The global business process management (BPM) services market declined in 2020, largely due to the challenges brought on by COVID-19. While client sectors were severely affected by the pandemic, the BPM services industry experienced significant growth in 2021 and is expected to continue to witness year-on-year growth between 2022 and 2028. This gro...

This short study takes a closer look at the cybersecurity behavior of executives, CISOs, and other decision-makers in the United States participating in Frost & Sullivan's Voice of the Enterprise Security Customer survey. It explores American organizations' cybersecurity drivers, top priority areas, readiness, and concerns as well as other factors ...

26 Sep 2017  |  North America  |  Market Research

U.S. B2B eCommerce Platform Market, Forecast to 2023

Strong Growth Forecast Resulting from the Creation of a Self-service and Intuitive Experience for B2B Customers and Organizations

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Global business-to-business (B2B) eCommerce sales are predicted to reach over $6.6 trillion by 2020, surpassing business-to-consumer (B2C) valued at $3.2 trillion by 2020. The United States (US) alone will generate over $1.9 trillion in sales by that time. With this rise in B2B eCommerce and the digital commerce world, B2B is predicted to become mo...

Frost & Sullivan discusses the real benefits provided by customer experience management (CXM) solutions, illustrating the 9 hottest trends characterising the CXM space in 2015 and offering advice to end users and vendors on how to procure and promote CXM solutions. Vendors claiming to offer CXM solutions cluster into 1 of 5 groups depending on the ...

The low-power wide area network (LPWAN) market is in a growth stage, with network operators collaborating to establish LPWAN standard convergence. While some LPWAN providers are arranging deals to combine LoRaWAN with Sigfox in their connectivity offerings, others are integrating proprietary LPWAN with cellular LPWAN. LPWAN providers are also ...

This end-user survey shows current adoption statistics of technologies used in multi-channel contact centers. Investment plans in multi-channel contact technologies for the future are also indicated. The results are based on a web-based survey conducted by Frost & Sullivan.

This year’s survey—the first to collect cloud perception data from businesses around the globe—was conducted via the Internet in April 2019. The survey garnered responses from 1266 IT decision-makers from around the world who are responsible for the purchases of IT infrastructure, software, or services for their respective firms. Cloud is recogniz...