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The large enterprise segment has adopted ERP solutions in the end of the 90s in Latin America. Nowadays, as most part of the large enterprises already have the solution implemented (or in the process to be implemented), this space is saturated and stable. However, the mid-market shows a good opportunity of growth. With a differentiated demand, com...

Customer experience (CX) platforms orchestrate the complexity of modern customer interactions across multiple channels and touchpoints along the entire customer journey, delivering seamless, consistent, and personalized customer experiences. Frost & Sullivan research on this industry includes close to 100 service and solution providers, this Frost ...

Brazilian Industrial Internet of Things (IoT) market revenue is expected to increase from $1.35 billion in 2016 to $3.29 billion by 2021, at a compound annual growth rate of 19.6%. This outlook considers the growth potential of hardware, software, connectivity, and services, and of primary verticals. The base year is 2016 and the forecast period is...

05 Feb 2018  |  Latin America  |  Market Research

Colombian Industrial Internet of Things Market, Forecast to 2022

With Ubiquitous Connectivity Becoming a Global Norm, the Internet of Things is a Reality with a Potential Market Size of $523.7 Million in 2022

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This outlook considers the growth potential of hardware, software, connectivity, services, and of primary verticals in the Colombian IoT market. The base year is 2016 and the forecast period is from 2017 to 2022. For the purposes of this research, Industrial IoT refers to the use of IoT technologies in manufacturing, automotive, smart cities, agric...

While this deliverable focuses on Brazil, it is part of the larger 7-nation, 6-industry survey. The complete Voice of the Enterprise Security Customer survey by Frost & Sullivan samples organizations across major international business regions and is based on responses from 2,448 CISOs and key security decision-makers. The nations surveyed are Japa...

This study explores the critical transition of Latin American telecommunications operators from traditional legacy infrastructures to AI-driven networks. It analyzes how major players like América Móvil, Telefónica, and Liberty Latin America are leveraging AIOps and self-healing mechanisms to overcome operational fragmentation. The report provides ...

Over the course of the forecast period (2023 to 2029), the customer experience (CX) outsourcing services market in Latin America and the Caribbean (LAC) is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation for businesses to outsource their CX act...

Big Data has yet to take hold in Brazil, but some verticals (e.g., finance, telecoms, retail) are exploring projects with IT companies who provide solutions for fraud analytics, real-time analytics with in-memory computing, and online and digital analytics, to name a few. These solutions offer clear return on investment such as reduction of churn r...

This research service examines key trends affecting the contact center outsourcing service markets of Colombia and Peru. Market drivers and restraints, specifically concerning contact center outsourcing markets, are analyzed and utilized to forecast demands of the markets. Additionally, this provides extensive coverage of services that are delive...