Search results for: 'solution mining'

19 Dec 2022  |  North America  |  Market Research

Global Privileged Access Management Solutions Growth Opportunities

Growing Complexity of IT Environments and Surge of Privileged Identities Driving Future Growth Potential

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Pandemic-induced changes in business environments have led most organizations to shift to a hybrid workforce. A significantly larger number of employees are working remotely, leading many corporate services and applications to shift to cloud environments. With the resultant increase in the number of remote privileged users and systems that orga...

12 Jan 2021  |  North America  |  Market Research

North American Knowledge Management (KM) Market View for Customer Care, 2021

Knowledge Creation and Mining for Improve Employee and Customer Engagement

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Knowledge management (KM) is a mature technology area that can be broadly applied across all areas of business. Initially, KM was aimed at gathering and sharing of knowledge within an organization (across documents, databases, and other sources). One of the most critical early components of KM was content management; an organizations data and infor...

This study examines the North American mobile situational awareness solutions market. Profiles of two leading provider are presented, including an examination of their product portfolios and strategies. Market trends, adoption drivers and barriers, competitive innovations, and potential growth opportunities are also defined and discussed. The m...

LCS serves as an excellent means to deliver multimedia and interactive course content to today’s generation of digitally connected students and workforce. The need for this shift in learning/teaching methodologies is the result of changing expectations from students and their parents, regarding educational institutions and of growing stringent comp...

This report looks at the components that define an end-to-end M2M business solution, and outlines some remarkable real-world scenarios for remote monitoring beyond the most common connectivity use cases often discussed today. These solutions center on a new dimension of cloud-based monetization that makes M2M practical and profitable for a variety ...

21 Dec 2021  |  North America  |  Market Research

Global Privileged Access Management (PAM) Solutions Growth Opportunities

The Ever-changing Threat Landscape and Expanded Attack Surface Drive the Future Growth Potential of Privileged Access Management Solutions

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Cyberattacks continued to increase in 2020 and will constantly evolve in the future with increasing sophistication and blended techniques. Attacks on privileged accounts are expected to rise, as working from home and hybrid working environments will continue to prevail in the years to come due to the pandemic. The digital transformation journey...

The global business process management (BPM) services market declined in 2020, largely due to the challenges brought on by COVID-19. While client sectors were severely affected by the pandemic, the BPM services industry experienced significant growth in 2021 and is expected to continue to witness year-on-year growth between 2022 and 2028. This gro...

This study covers the North American speech technologies and solutions markets. It discusses automatic speech recognition (ASR), text-to-speech (TTS), and speaker verification (SV) technologies and their application in self-service (IVR), unified messaging, auto attendant and carrier enhanced service platform markets. The study provides an overview...

To deliver a great customer experience, organizations today want a single view of customers across all touchpoints, which can be achieved through customer relationship management (CRM) solutions. The goal for businesses is to capture and leverage the wealth of available customer data to have profitable, productive, value-rich, experience-enhancing,...