Search results for: 'tech technologies'
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29 Jun 2016  |  North America  |  Market Research
Impact of Technology on Education from an End-user and Educator Perspective
This insight discusses the impact of digital learning services on education in North America. For this insight, Frost & Sullivan conducted a series of interviews with educators in North America, including primary and secondary school teachers, administrators and principals, and higher education faculty, heads of departments, and deans, to understan...
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03 Feb 2020  |  North America  |  Strategic Forecasting
Leveraging Advanced Technology in the Partner Channel
Driving Partner Engagement and Sales with New Tech Strategies
Channel partner relationships are like a three-legged stool, with vendors, partners, and businesses all reaping benefits from the relationship. For customers, channel partners often provide a high-touch, consultative approach that allows them to get to know the business’ needs and goals and offers a trusted, expert view of how to make their goals a...
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10 Oct 2025  |  North America  |  Frost Radar
Frost Radar™: Customer Experience Platforms in North America, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Customer experience (CX) platforms orchestrate the complexity of modern customer interactions across multiple channels and touchpoints along the entire customer journey, delivering seamless, consistent, and personalized experiences. Providers must have a full-fledged contact center offering to be featured on this Frost Radar™. Adjacent solution pro...
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03 Apr 2001  |  North America  |  Market Research
Security Technologies Markets: Content Filtering Markets
The U.S. Content Filtering Markets report discusses quantitative and qualitative attributes of inappropriate content filtering and monitoring technologies. Using 1999 as a base year, and including the first and second quarter of 2000, this report discusses and analyzes market drivers, restraints, pricing trends, technology trends, legislative acti...
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22 Dec 2023  |  North America  |  Market Research
Merging Skies: Integrating UCaaS and CCaaS
Unifying Technologies for Enhanced Collaboration and Customer Engagement
In the ever-evolving business landscape, staying ahead of the curve is essential. The world of enterprise communications transformed over the last decade as businesses grappled with the challenges and opportunities of the digital age. Communication tools and strategies have evolved to meet the modern needs of workers. An integrated approach for ...
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03 Apr 2001  |  North America  |  Market Research
Security Technologies Markets: Digital Certificate Markets
The market for digital certificates, or digital certs, is quickly emerging in the U.S. Implementation by government and financial institutions over the last few years has allowed digital certificate technology to evolve into a practical solution with unlimited applications. This report measures the market as a function of manufacturer's revenues i...
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03 Apr 2001  |  North America  |  Market Research
Security Technologies Markets: User Authentication Markets
The market for user authentication devices includes smart cards, smart card readers, USB tokens, one-time password generating tokens, software tokens, biometric equipment, and software used for these devices. This report measures the market as a function of manufacturer's revenues in the U.S. using 1999 as a base year, and forecasting through the ...
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24 Dec 2020  |  North America  |  Technology Research
Revolutionizing Future of Care Through Immersive Technologies
Innovations in Augmented Reality (AR) and Virtual Reality (VR) to Transform the Realm of Surgery, Medical Education, and Therapy
The current practice of medical education and methods of performing surgery and therapy suffer from limitations such as scarcity of subjects to practice on, suboptimal surgical precision, and therapy-related issues including medication misuse and ineffectiveness of the drugs to treat the conditions. Moreover, the outbreak of COVID-19 pandemic has ...
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10 Nov 2016  |  North America  |  Market Research
Key BPO Technology Initiatives
Outsourcers Forging Ahead with Digital Intelligence
The customer care outsourcing segment supporting carevolumes for North America is mature, highly fragmented, and competitive. Frost & Sullivan research has found that there are hundreds of customer care outsourcers in North America. While competition among vendors is fierce, there are fewer than twenty global Tier I outsourcing firms that dominate ...
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24 Sep 2021  |  North America  |  Market Research
Acquisitions, Vertical Focus, and New Technologies Drive Highly Competitive North American Mobile Field Service Management (FSM) Market
Changing Workforce and Demanding Customers Help Power New Growth Opportunities
North American businesses rank mobile field service automation as one of their top areas of enterprise digital solution investment.* Each year, Frost & Sullivan examines this particular solution category in the context of the North American market. For the purposes of this 2021 study, mobile field service management (FSM) applications are defined a...
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