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Several providers, including Microsoft, Zoom, Neat, and Crestron, announced OPEX programs focusing on multiple UC endpoints in 2020-21. This move reflects the intense and growing interest in the OPEX space, which has been fueled in part by the pandemic. However, OPEX, particularly leasing as a business model, has been in practice for several years,...

22 Jul 2022  |  North America  |  Market Research

Analysis of the North American UCaaS Market, Forecast to 2028

What Does it Take to Capitalize on the Robust Growth Trajectory?

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Fear of stagflation or recession is likely to dampen the momentum the industry has garnered in the past couple of years. Strong recognition of UCaaS benefits—including improved business continuity and enhanced remote/hybrid workforce productivity—is likely to be offset by budget tightening, delayed investments, and technology investment priorities ...

The expansion of embedded payment to new domains and process automation are great opportunities for growth in the Asia-Pacific Real-Time Payment (RTP) Monetization market. Technology advances in online payment and the development of cloud and API-based solutions are transforming the industry and its processing workflows. As a result, businesses wil...

This research service presents Frost & Sullivans analysis of the current ecosystem of the Brazilian digital signage services market. It comments on the emerging trends and it presents case studies for different digital signage service initiatives. Primary research was conducted and secondary research includes the Frost & Sullivan online database, ...

Hosted IP telephony has been available in the North American market since about 2000 but has gained only limited penetration thus far. Businesses are attracted to hosted IP telephony for the additional capabilities it offers such as unified communication and find me/follow me. This study includes a discussion of market drivers and challenges, mar...

This Frost Radar™ evaluates wireline and mobile telecommunications providers, managed service providers, internet service providers, value-added resellers, systems integrators, and other types of resellers of hosted IP telephony, cloud PBX, and/or UCaaS services. The size of a provider’s North American UCaaS installed base is the main metric that F...

Cloud communications emerged approximately two decades ago and, since then, business models and value propositions have evolved dramatically. Market power has shifted many times across vendors and service providers as various factors, including innovation velocity, strategy ingenuity and pocket depth, pushed certain participants to the top of the l...

This market insight covers both current and upcoming mobile virtual network operator (MVNO) launches in Latin America. It examines competitors, network coverage, service offerings, future trends, and growth opportunities in the region. It also looks at market drivers as well as the pricings and market strategies of MVNOs. The service highlights mar...

This Market Engineering study provides a detailed view of the European market for videoconferencing endpoints market, describes the key market trends, dynamics and influential market participants, as well as gives an overview of the principle market metrics together with a revenue forecast until 2016. The research service looks at the market region...