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Frost & Sullivan has identified the healthcare vertical as ripe for digital transformation and adoption of modern communications and collaboration technologies with the objective of improving operational efficiencies and enhancing patient care. The study covers key use cases for point solutions such as video conferencing or team messaging, as well ...

Over the years the office telephone has transformed organization's communication internally and externally. However, in today's digital age, organization's have a plethora of digital tools at their disposal for communicating. At the same time, organization's are faced with various challenges that are driving changes to communications, such as the...

Cross-border payments and remittance transaction, even if essential, appear as a commodity for most customers; as a result, the fee structure has to be lowered to not appear as a pain point during the transaction, especially for the digital channel. Moreover, the rapid growth of mobile penetration across the world can be attributed to the growth of...

The fifth generation of wireless technology (5G) has arrived and is being rolled out globally. 5G is possible because of the contributions of previous generations of wireless communications and a number of disruptive technologies, each of which must be understood at least at a high level to paint a full picture of the industry. This study centers o...

This report examines the global landscape of cellular and satellite communication technologies, assessing their current status and identifying strategic business growth opportunities. It provides a comprehensive overview through historical timelines, core technological advancements, regional market presence, key growth parameters, and diverse use c...

This year's Frost & Sullivan UCC IT Decision Maker (ITDM) survey reveals that organizations are increasingly prioritizing manageability and integration to drive operational efficiency and flexibility. At the same time, seamless integration capabilities, especially through the adoption of APIs and third-party tool compatibility, are essential for ag...

In this research service, Frost & Sullivan analyzes the findings of the 2023 Global SD-WAN and SASE cross-vertical survey of 1,390 network decision-makers. Survey respondents comprised the C-suite and IT/network decision-makers from enterprises across verticals such as financial services, healthcare, retail, government, technology, and manufacturin...

The top focal point in 2024 will be Artificial Intelligence (AI). Organizations across industries are working to understand the practical benefits to their operations and weigh those against the potential costs and risks. UCC providers are on the cusp of revolutionizing the communications industry through AI technologies but must win the confidence...