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- Does Your Company Understand the Impending Transformation in Contact Center Solutions And The Strategic Imperatives Driving This
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22 Apr 2022  |  Global  |  Customer Research
UCC Investment Priorities for 2022 and Beyond
IT Decision Makers Reveal Investment Plans for the Next Normal
In the 2022 Unified Communications and Collaboration Industry Outlook, Frost & Sullivan's Connected Work research team keeps its fingers on the pulse of IT decision makers (ITDMs) across regions, industries and organization sizes. We surveyed thousands of ITDMs about their current unified communications and collaboration technology adoption status,...
$4,950.00 -
25 Aug 2023  |  Global  |  Customer Research
Investment Priorities for the Workplace and Video Conferencing
IT Buyers Reveal Hybrid Workplace Plans for 2023 and Beyond
Trends in 2023 indicate significant and steady progress on workplace transformation. Most business leaders are re-envisioning and reshaping their business culture, the physical workplace, and technology investments. This is leading to permanent shifts in the relevance of the physical office and the role of technology in the workplace. The next ph...
$4,950.00 -
14 Nov 2024  |  Global  |  Customer Research
Leveraging Advanced Communications and Collaboration Solutions to Empower Frontline Workers, 2024
Often Overlooked, Frontline Workers are an Increasingly Important Part of IT Decision Makers’ Plans
Frontline workers play a vital role in the success of numerous organizations, forming the backbone of their operations. However, there is a growing disconnect between frontline employees and their colleagues, partly due to the absence of adequate communication and collaboration solutions. While decisions regarding work locations are increasingly d...
$4,950.00 -
17 Sep 2024  |  Global  |  Customer Research
Evolving Business Models Drive Industry Transformation and New Growth Opportunities in Programmable Communications
AI-Powered Innovation Creates Differentiation and Boosts Value Propositions
API-based solutions often represent a significant departure from how businesses have become accustomed to purchasing and deploying communications. Their value lies in providing a powerful toolset to make business communications applications richer and more tightly integrated within business workflows. For example, an organization may choose to allo...
$4,950.00 -
26 Aug 2026  |  Global  |  Customer Research
The Future of Enterprise Telephony Prioritizes Flexibility Over Uniformity
Hybrid Communications, Mobile-First Workforces, and AI-Powered Platform Convergence Drive the Next Phase of Market Evolution
This study examines the evolution of enterprise telephony between 2026 and 2029, revealing a market that is increasingly defined by flexibility, hybrid architectures, mobility, and AI-enabled platform convergence rather than a uniform migration to cloud communications. Drawing on Frost & Sullivan’s 2026 global survey of IT and telecom decision-make...
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13 Dec 2010  |  Global  |  Market Research
World Enterprise Media Gateway Markets
This strategic analysis is part of Frost & Sullivans continued coverage of the world media gateway marketplace. Through extensive primary and secondary research, this analysis provides enterprise media gateway equipment vendors, service providers, value-added resellers (VARs), systems integrators (SIs) and other market participants with detailed a...
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28 Nov 2023  |  Global  |  Frost Radar
Frost Radar™: Ethernet Services in North America, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
The carrier Ethernet services market's product life cycle has reached maturity. The wholesale and business/retail market sectors are facing challenges in terms of revenue growth rates, owing to price compression, market maturity, and increased usage of less expensive transport technologies with the advent of SD-WAN. Nevertheless, Ethernet services ...
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09 May 2025  |  Global  |  Market Research
5G Private Networks, Latin America, 2024–2030
5G Private Networks Drive Transformational Growth due to their Unique Benefits
This study offers an extensive analysis of the key trends and technologies shaping the 5G private network (PN) industry in Latin America (LATAM). It includes detailed segmentation by business model, technology, and vertical industry, highlighting the dynamics and challenges within the region. While it emphasizes qualitative insights over quantitati...
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14 Aug 2024  |  Global  |  Tracker
Latin American Mobile Communications Industry, 2024 2028
A Deep Dive into LATAM s Competitive Environment and Subscription and Revenue Forecast
Globally, the mobile communications industry remains a cornerstone of economic development, social connectivity, and digital inclusion; however, in a developing economy such as Latin America (LATAM), the industry is especially important as it drives innovation in and expands access to an essential service, that is, communications. This study pro...
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15 Jan 2025  |  Global  |  Market Research
UCaaS Market, Asia-Pacific, 2024-2030
AI-Powered Capabilities will Redefine UCaaS Value Propositions by 2030
This study provides an in-depth analysis of the APAC UCaaS market, including a forecast of installed users and average prices until 2030. The study discusses the state of UCaaS adoption and the growth potential across the five countries/sub-regions, including ASEAN, ANZ, China, India, Japan, and South Korea. Furthermore, this study provides market ...
$4,950.00