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The workplace is being rewired and the opportunity is immense. The last two years have revealed that employees can be equally, if not more, productive working from home. This has led to permanent shifts in the relevance of the physical office and the role of remote work in the workplace. The next phase of re-imagining hybrid work is, however, not ...

This study provides a comprehensive perspective on the North American VoIP access and SIP trunking services markets. It discusses market drivers, restraints, and trends. It also provides vendor profiles and a competitive analysis. Forecasts are available in terms of users and revenues with breakdowns by trunking versus line-side implementations and...

The Latin American managed software-defined wide area network (SD-WAN) services market is in the nascent phase of the product life cycle, but in the last two years enterprise decision makers in the region have equipped themselves with a much better understanding of the benefits that SD-WAN brings to enterprise WANs. SD-WAN is attracting the attenti...

This study is based on the findings of an online survey conducted in Q4 2018. The survey panel was comprised of U.S.-based companies? IT and/or telecom decision makers and influencers. The purpose of the survey was to gain a perspective from IT and telecom stakeholders on the adoption and effectiveness of UCaaS solutions, as well as the provider ...

This study covers the US business carrier Ethernet services market. Ethernet is seeing rising demand from enterprises for its flexibility, scalability, and reliability. Ethernet services offer faster repair time and better security and performance than other transport services. Moreover, network service providers (NSPs) report that new demand is fo...

Affects of the pandemic, particularly widespread remote work and work from home practices, will have lasting impact on how people work and the communications and collaboration tools they use. The year 2022 promises to be a year of transition as COVID-19 infection rates decline globally and as end user organizations of all sizes, industries and regi...

In May and June 2023, Frost & Sullivan conducted a global survey of network decision-makers to understand businesses perceptions, decisions, and purchases regarding SD-WAN and SASE. This report examines responses from US businesses of different sizes that are categorized as small (10 to 99 employees), mid-size (100 to 499 employees), and large (mo...

The overall research objective is to measure the existing use and future decision making behavior toward Information Technology (IT) within North America, covering the manufacturing, education, financial, government, healthcare, and retail sectors, and specifically, smart phones, tablets, cloud computing, video, audio, and web conferencing, Interne...

Frost & Sullivan’s 2023 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: • Current communications and collaboration technology adoption rates and future adoption plans • Current adoption and future demand for Microsoft Teams Phone and Microsoft Teams Phone Mobile, as well as ...