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The powerful benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Market revenue in North America for hosted/cloud contact center solutions surpassed on-premises product revenue in ...

This cross-practice market insight gathers data from several local teams within Frost & Sullivans global information and communications technologies (ICT) practice. This insight is designed to provide a global picture of average revenue per user (ARPU) for pay TV content and fixed broadband on a region-by-region basis. Any pay TV equipment provide...

30 Dec 2015  |  North America  |  Market Research

Analysis of the US Government Commercial Satellite Market

Government Spending Remains Strong Despite Decreased Military Activity

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Although the United States is spending less on military activities, spending on satellite communications continues to increase at a steady rate. This is due to the continued need to retain communications, operate UAVs, and monitor locations on a global level. Additionally, the US government continues to use more satellite bandwidth within North Ame...

The North American dedicated internet access (DIA) services market is mature but has experienced a fresh burst of energy in the past few years as software-defined wide area networks (SD-WAN) challenge the status quo of traditional WAN services. While some customers have chosen to create a hybrid SD-WAN network by adding broadband links to MPLS or E...

Satellite imaging services are high resolution images obtained from orbiting satellites around the globe, and are of varying levels of detail and precision. This market insight provides an overview of the trends and opportunities for commercially owned and operated satellite imaging providers.

This study presents a detailed analysis of demand drivers in the U.S. markets fueling the growth of MPLS VPN services. The study discusses the challenges as perceived by service providers, presents an analysis of the competitive landscape, and provides an overview of pricing trends prevailing in the market.

In this report, Stratecast Partners provides an overview of some of the choices available to service providers, and specifically examines the solution offered by Ruckus Wireless, a company that has developed proprietary wireless signal management and antenna design that can overlay 802.11 to support in-home broadband IP multimedia distribution, inc...

This InSight provides an overview of how VoIP is impacting the US cable telephony market. Focus is on the issues driving the opportunity for VoIP and how the cable industry will migrate from circuit-switched telephony to IP. Key challenges are analyzed, as are the strategic issues facing cable operators. Vendors are briefly discussed with the empha...

Over the recent years, the MVNO or the Mobile Virtual Network Operator model has experienced a challenging growth prospect in the wireless communications space. This report offers a comprehensive overview of the MVNO phenomenon, and believes that such partnerships will be prevalent, and key to success in the forthcoming third-generation wireless wo...