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Digital transformation is entering an era of unprecedented change for businesses. Seamless, intelligent, and ubiquitous interactivity is a key IT investment theme for companies across all verticals that want to make a big impact on the future of their organization. This study is derived from a survey of IT decision makers in Brazil across multiple ...

This study provides insights into the Latin American and Caribbean (CALA) unified communications as a service (UCaaS) and cloud meeting services market. CALA has been facing a tough investment climate due to economic deceleration, exacerbated by political uncertainties. These challenges are expected to persist, with contracted global trade, continu...

23 Apr 2025  |  Latin America  |  Market Research

Latin American and Caribbean UCaaS and Cloud Meeting Service Growth Opportunities, Forecast to 2030

AI-powered Flexible and Scalable End-to-End Solutions Fuel Growth

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In 2023 and 2024, the economic slowdown in the LATAM region—the result of a weaker global economy—with declining yet high inflation rates, poor labor productivity, and high interest rates continued to add pressure on budgets and delayed or canceled new investments. According to Fitch’s credit risk rating report, by the end of 2023, political turbul...

26 Jun 2020  |  Latin America  |  Market Research

Post-pandemic Growth Opportunity Analysis of the Meetings Market

Video Meetings Become a Business Necessity in the New Normal

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The socio-economic impact of the COVID-19 pandemic is difficult to fully predict with many factors in a flux. One thing is amply clear – it will be a disruptive catalyst across the UCC industry. In particular, it will forever change the way we meet and collaborate. Organizations across the world were quick to respond to the pandemic by implementi...

The advancement of direct and indirect competition in the telecommunications market has impacted revenue growth rates and the profitability margin of traditional operators worldwide. Telcos must therefore reinvent their business models in order to meet the demands of different end users and diversify their revenue streams by verticals. This resear...

09 Sep 2016  |  Latin America  |  Market Research

Brazilian Total Telecommunications Services Market and the Impact of Mega Trends

Moderate Growth Fueled by Pay TV, Fixed and Mobile Broadband, and VAS

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This research service provides an analysis of Brazil’s total telecommunications services market. The technologies explored are fixed telephony, mobile, fixed broadband, data communications, and pay TV for the residential, small and medium business (SMB), and corporate segments. Detailed market share analysis of each service in each segment is provi...

Frost & Sullivan has identified the healthcare vertical as ripe for digital transformation and adoption of modern communications and collaboration technologies with the objective of improving operational efficiencies and enhancing patient care. The study covers key use cases for point solutions such as video conferencing or team messaging, as well ...

The overall research objective is to measure the current use and future decision-making behavior toward unified communications and other workforce technologies around the globe, specifically: desktop, room-based and huddle room video conferencing; audio conferencing; web conferencing; IP telephony; team collaboration tools (e.g., Slack); unified co...

The UCaaS and cloud meeting services markets exhibited strong growth in 2021, driven by the rise of hybrid and remote work environments and the need of organizations in CALA to support unified communications and collaboration among their employees. Solid economic GDP growth across the region (6.3% according to the IMF and 6.2% according to ECLAC, a...