Search results for: 'services 20'
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14 Dec 2022  |  Asia Pacific  |  Customer Research
Voice of the Customer: Health Wellness and Wellbeing Services in Cars, China
Survey to Assess the Interest and Potential for Health, Wellness, and Wellbeing Features in the Chinese Passenger Vehicle Market
Despite disrupting sales and profitability in many markets, the pandemic has ignited minds to build a safer and convenient environment. The connected automotive industry is making the best of the situation through trending use cases that build the new normal across consumer segments. Adapting to the new form of travel, Frost and Sullivan's ‘Voice o...
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11 Jul 2014  |  Europe  |  Market Research
Opportunity Analysis for the Automotive Parts and Service eRetailing Market in Europe
Tyres and Accessories Will Push Online Parts Close to 20 Billion Euros by 2020
Online parts sales are expected to more than quadruple over the next 5 to 7 years as eRetailers refine their business models for delivering products to vehicle owners and service professionals in the automotive aftermarket. For now, tyre manufacturers are driving the migration to online sales channels as parts and service providers determine which ...
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04 May 2023  |  Europe  |  Market Research
European Passenger Vehicle Connected Services Growth Opportunities
Transformative Mega Trends Enhance In-vehicle User Experience, Leading to Growth of Connected Services
The European passenger vehicle connected services industry is based on a technology that allows a vehicle to connect to the Internet of Things. This report discusses how original equipment manufacturers (OEMs) have been innovating to allow passenger vehicles to connect through various modes, such as embedded, tethered, and smartphone integrations. ...
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25 Mar 2026  |  North America  |  Customer Research
Voice of Customer: In-Car Services and Features, Passenger Vehicles, United States, 2024
This Survey Evaluates Consumer Perspectives on In-Car Services, On-Demand Features, Over-the-Air Updates, Connectivity, Vehicle Segments, and Payment Options
The United States' rapidly evolving connected car market consistently adapts to shifting consumer preferences, driven by the adoption of emerging use cases that shape the new normal across diverse customer segments. Frost & Sullivan’s Voice of Customer: In-Car Services and Features, Passenger Vehicles, United States, 2024 survey reveals how car own...
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15 Nov 2023  |  North America  |  Market Research
Evolution of Shared Mobility Infrastructure in Top 20 Smart Cities
Tracking Investments, Technologies, Solution Implementation Status, and Future Trends Worldwide
This study provides an overview of the shared mobility infrastructure status of the top 20 cities globally. It takes a deep dive into the statistics, competitive landscape, investments, and regulations of each city s various shared mobility modes. The research covers shared mobility modes, including kick scooters, bike sharing, car sharing, ride ha...
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28 Nov 2025  |  Asia Pacific  |  Customer Research
Voice of Customer: In-Car Services and Features, Passenger Vehicles, China, 2024
Evaluating Consumer Perspectives on In-Car Services, On-Demand Features, Over-the-Air Updates, Connectivity, Vehicle Segments, and Payment Options
China’s rapidly evolving connected car market consistently adapts to shifting consumer preferences, driven by the adoption of emerging use cases that shape the "new normal" across diverse customer segments. Frost & Sullivan’s Voice of Customer: In-Car Services and Features, Passenger Vehicles, China, 2024 survey reveals how car owners and buyers in...
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06 Dec 2022  |  Europe  |  Customer Research
Voice of Customer—Health, Wellness, and Well-being Services in Cars, Europe
Electric Vehicle Owners Show a Higher Level of Interest in Health, Wellness, and Well-being Features
The COVID-19 pandemic has placed a greater emphasis on a safe environment and exacerbated the need for more convenience in daily activities. The automotive industry has aligned itself with this trend, focusing on solutions and systems that enhance the safety and comfort of drivers and passengers. This study aims to support automakers and allied ind...
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10 Oct 2023  |  North America  |  Market Research
OE Benchmarking of EV Aftersales in North America and Europe
Omnichannel Programs and Strategic Partnerships between OEMs and Third-party Service Providers are Resulting in Holistic EV Aftersales Services
The electric vehicle (EV) market is undergoing rapid transformation as original equipment manufacturers (OEMs) compete to offer innovative products and services that enhance customer experience and loyalty. The EV aftersales landscape is also evolving and poses many challenges and opportunities for OEMs and their channel partners. This report provi...
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18 Jan 2023  |  North America  |  Frost Radar
Frost Radar™: Fleet Management in Latin America, 2023
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Fleet management applies mainly to leased and owned fleets, and service portfolios can include maintenance, repairs, fuel cards, and insurance. By centralizing all processes and transactions tied to corporate fleets, fleet management companies allow their clients to be more productive and plan for growth based on hard data and actionable insights o...
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05 May 2025  |  Global  |  Market Research
Medium and Heavy-duty Commercial Vehicle (CV) Electronic Service Tools (EST) Market, North America, 2025–2030
Vehicle Systems’ Increasing Complexity and an Aging Truck Population will Drive Transformational Growth by 2030
The North American medium and heavy-duty commercial vehicle (CV) electronic service tools (EST) market is experiencing gradual and sustained growth, driven by interesting industry dynamics, such as advancements in vehicle complexity, a growing focus on vehicle efficiency and fuel economy, the increasing demand for a well-rounded fleet management pa...
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