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07 Mar 2025  |  Global  |  Market Research
Global Video Conferencing Devices Market, Forecast to 2029
New Growth Levers from AI and Workspace Modernization Drive Market Resurgence
After experiencing a significant slump in the prior year, the video conferencing devices market returned to growth mode in 2024.Growing at 10.4% YoY, revenue in 2024 reached $3.80 billion. With rapidly increasing technology density, Frost & Sullivan expects video device revenue to more than double by 2029, growing at a compound annual growth rate (...
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28 Oct 2021  |  North America  |  Market Research
Growth Opportunities in the Desktop and Cordless Phone Market, Forecast to 2027
The COVID-19 Pandemic Impacted User Preferences for Communications Endpoints, Disrupting Desktop and Cordless Phone Sales
The desktop and cordless phone market decreased by 19.0 percent in 2020 in terms of revenues to $2.79 billion, and by 16.7 percent in terms of unit shipment to 24.7 million. The pandemic, lockdowns, and work-from-home mandates have notably impacted the market in terms of demand, delivery, and potential installation of devices in customer sites. Man...
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21 May 2020  |  Europe  |  Market Research
Growth Opportunities in the European Hosted IP Telephony and UCaaS Market, Forecast to 2026
COVID-19 Softens Growth Rates, Creates New Use Cases
This study provides an in-depth analysis of the European hosted IP telephony and UCaaS market, including a forecast of installed users, average prices and provider revenue until 2026. The study discusses the impact of the COVID-19 epidemic and the resulting economic hardship on services adoption and provider growth strategies. Furthermore, this stu...
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26 Feb 2020  |  North America  |  Market Research
UCC Industry Trends to Watch, 2020
The Foundation is Set for Rapid Advancement
Frost & Sullivan’s 2020 UCC Industry Trends to Watch report delivers an over-arching perspective of technologies and business models, rather than specific applications or providers, that will be most influential in terms of development direction and evolving value propositions in the unified communications and collaboration (UCC) market. The indu...
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12 Apr 2018  |  North America  |  Market Research
Cloud Communications Providers Boost Portfolios with Contact Center Solutions
An Overview of CCaaS Announcements Surrounding Enterprise Connect 2018
The powerful benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Market revenue in North America for hosted/cloud contact center solutions surpassed on-premises product revenue in ...
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12 May 2021  |  Global  |  Customer Research
Investing in Communications and Collaboration Tools to Empower Frontline Workers
Enhanced Frontline Worker Productivity Can Boost Company Growth and Customer Satisfaction
Estimated at approximately 2.7 billion globally, frontline workers represent a considerable untapped market and growth opportunity for communications and collaboration solution providers. For decades, the enterprise communications market has focused much of its collective attention on the carpeted office and knowledge worker segments. While commu...
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12 May 2026  |  Global  |  Market Research
Global Desktop, VoWLAN, and DECT Phones Market, 2024–2032
Thriving Amid Disruption: AI, Convergence, and the Shift to Next-Generation Enterprise Voice
The global desktop, VoWLAN, and DECT phone market is entering a period of sustained structural contraction. This trend is driven by three reinforcing forces: substitution by softphones, rapid expansion of UCaaS ecosystems that minimize the need for dedicated handsets, and hybrid‑work dynamics that favor personal devices and reduce assigned‑desk den...
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26 Oct 2026  |  Global  |  Market Research
Professional Headsets Market, Global, 2025–2032
Professional Headsets Industry Is Experiencing Transformational Growth Due to the Integration of AI Features in Headsets
This Frost & Sullivan study provides a comprehensive analysis of the key transformations shaping the global professional headsets market. The industry is undergoing significant disruption driven by the rapid adoption of software-based communication platforms with integrated noise suppression features. This shift is not only transitioning demand fro...
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03 Jan 2025  |  Global  |  Market Research
Analysis of European UCaaS Market, 2024-2030
Enhanced Business Value Will Drive Continued UCaaS Adoption
Macro-economic, social and political trends have considerably impacted the European UCaaS market since early 2020. The COVID-19 pandemic triggered a massive shift to remote and hybrid work, disrupted supply chains and business models in many industries, and highlighted the need for digital transformation. These events catalyzed significant adoption...
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16 Oct 2025  |  Global  |  Market Research
Professional Headsets Market, Global, 2024–2031
Wireless and Active Noise Cancellation Technology is Driving Transformational Growth by Increasing Utility for Professional Headsets
This Frost & Sullivan study provides a comprehensive analysis of the key transformations shaping the global professional headsets market. The industry is undergoing significant disruption driven by the rapid adoption of software-based communication and collaboration platforms. This shift is transitioning demand from registered jack (RJ) connectivit...
$4,950.00