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29 Jun 2018  |  North America  |  Market Research
How to Become a Successful UCaaS Provider
Tracking UCaaS Perceptions and Provider Selection Criteria in the U.S. Market
Forward-thinking businesses increasingly evaluate advanced cloud communications and collaboration solutions, including hosted IP telephony and unified communications-as-a-service (UCaaS), as part of their digital transformation initiatives. However, other priorities such as security and network reliability often supersede communications upgrade pro...
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21 Oct 2021  |  Global  |  Customer Research
Business Implications of Programmable Communications
CPaaS and APIs Open Enterprise Communications to Positively Impact Business Outcomes
In response to the numerous challenges associated with the COVID-19 pandemic, organizations of all sizes underwent a radical adaptation of their business processes and, in some cases, their entire business models, in order to survive. Throughout 2020, innovative companies found clever ways to serve their customers, which required a new set of commu...
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07 Mar 2025  |  Global  |  Market Research
Global Video Conferencing Devices Market, Forecast to 2029
New Growth Levers from AI and Workspace Modernization Drive Market Resurgence
After experiencing a significant slump in the prior year, the video conferencing devices market returned to growth mode in 2024.Growing at 10.4% YoY, revenue in 2024 reached $3.80 billion. With rapidly increasing technology density, Frost & Sullivan expects video device revenue to more than double by 2029, growing at a compound annual growth rate (...
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18 Dec 2014  |  Global  |  Market Research
Analysis of the Global Web Conferencing Market
Collaboration Convergence and Mobile-first Focus Leadto New Market Synergies
The global web conferencing market is being transformed by the ongoing evolution of the workplace. A renewed focus on application convergence and strong mobile-first initiatives are resulting in groundbreaking technology shifts that are empowering users with greater productivity benefits than ever before. The move from audio-only meetings to web an...
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17 May 2024  |  Global  |  Customer Research
2024 UCC Buyers Perspectives
Customer Needs for Agility and Flexibility will Drive Continued Market Growth
Frost & Sullivan s 2024 information technology decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations priorities: Top technical challenges for IT/telecom departments Top non-technical challenges for IT/telecom departments Current unified communications and collaboration (UCC) technology a...
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21 Jul 2022  |  Global  |  Market Research
Growth Opportunities in the Global Tabletop Audio Conferencing Endpoints Market—Forecast to 2026
Remote and Hybrid Work will Spur Growth in the New-Normal
This study captures the market dynamics in the tabletop audio conferencing endpoints market, including the changing trends in the tabletop audio, the impact of the COVID-19 pandemic on the adoption of different types of endpoints, and the forecast of endpoint revenue and unit shipments until 2026. The report also discusses the trends, forecasts, an...
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Special Price $3,712.50 save 25 %
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15 Dec 2025  |  Global  |  Market Research
Growth Opportunities in the Global UCaaS Market, 2024–2031
AI is Enhancing UCaaS Value Propositions Across World Regions and Customer Segments
The global Unified Communications-as-a-Service (UCaaS) market is undergoing a significant transformation, fueled by digitalization, hybrid work adoption, and rapid advancements in artificial intelligence (AI). Organizations worldwide are prioritizing modern communications as a strategic pillar of digital transformation, driving steady growth in UCa...
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03 Mar 2022  |  Global  |  Customer Research
Evaluating The Future of Cloud Communications Services in the Era of Hybrid Work
The Enduring Importance of the PBX and the PSTN in UCaaS Enablement
The COVID-19 pandemic accelerated certain work-style trends that have slowly been picking up steam over decades. The current massive shift to remote and hybrid work is the result of both recent health and safety measures and long-standing trends such as globalization and employee demand for work-life balance, which have given rise to increasingly d...
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14 Dec 2022  |  Europe  |  Market Research
Analysis of the European UCaaS Market—Forecast to 2028
A Return to Growth as Businesses Adapt to and Shape the New Normal
This study provides an in-depth analysis of the European hosted IP telephony and UCaaS market, including a forecast of installed users, average prices and provider revenue until 2028. The study discusses the impact of the COVID-19 epidemic on businesses and users, and the effects of economic hardship on services adoption and provider growth strateg...
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Special Price $3,712.50 save 25 %
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22 Oct 2015  |  Global  |  Market Research
Global Audio Conferencing Endpoints Market
Adoption of UC and Smarter Work Environments Boost Sales of Audio Conferencing Endpoints
This study presents a market analysis of tabletop conference phones and installed audio conferencing systems. Tabletop conference phones are segmented as TDM, VoIP, and USB/Alternative connectivity endpoints. Installed audio conferencing endpoints are non-portable audio conferencing systems designed specifically for use in larger meetings rooms, an...
$4,950.00
Special Price $3,712.50 save 25 %