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The October 2025 edition of the CST Technology Opportunity Engine highlights transformative innovations shaping the future of edge computing. The study explores the evolution of decentralized data processing models that enable ultra-low latency, localized intelligence, and real-time decision-making across industries.Driven by the convergence of IoT...

14 Nov 2024  |  Global  |  Customer Research

Leveraging Advanced Communications and Collaboration Solutions to Empower Frontline Workers, 2024

Often Overlooked, Frontline Workers are an Increasingly Important Part of IT Decision Makers’ Plans

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Frontline workers play a vital role in the success of numerous organizations, forming the backbone of their operations. However, there is a growing disconnect between frontline employees and their colleagues, partly due to the absence of adequate communication and collaboration solutions. While decisions regarding work locations are increasingly d...

This Frost Radar examines advanced driver assistance systems (ADAS), ADAS AI, and next-stage autonomous-driving technologies as a fast-evolving domain reshaping mobility and safety. As automakers, Tier I suppliers, chipmakers, AI software developers, and autonomous mobility companies improve perception, prediction, planning, validation, and vehicle...

The 2025 edition of privacy-enhancing technologies (PETs) explores cutting-edge innovations that redefine secure data collaboration and regulatory compliance across industries. PETs enable organizations to analyze, process, and share sensitive data without compromising privacy—using advanced methods such as differential privacy, federated learning,...

This report takes an end-to-end view of enterprise video conferencing across varied platforms and services. The primary objective of this experiential study is to identify growth opportunities for your company in the video conferencing market. The study provides the market analysis fact foundation, including market size, segmentation, forecasts, an...

Frost & Sullivan defines programmable communications as any service or solution that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications, business process or workflow automations. Through application programming interfaces (APIs), programmable communications expose c...

Compelling benefits, such as flexible capacity adjustments, rapid access to innovative features and capabilities, CAPEX avoidance, and ability to outsource routine solution management to an expert third party, will drive a steady shift to cloud communications services over the forecast period. Communications upgrades are increasingly a key part of ...

Several providers, including Microsoft, Zoom, Neat, and Crestron, announced OPEX programs focusing on multiple UC endpoints in 2020-21. This move reflects the intense and growing interest in the OPEX space, which has been fueled in part by the pandemic. However, OPEX, particularly leasing as a business model, has been in practice for several years,...

Video conferencing adoption is on the rise driven by cloud services, focus on simplification, and lower-prices. As video conferencing becomes an integral part of organizations' digital transformation strategy, the user demand continues to expand. Currently standing at less than 5 percent penetration rate, growth in the future will be driven by a st...