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29 Sep 2016  |  Latin America  |  Customer Research
Navigating an Era of Digital Transformation in Latin America
A Customer Perspective
This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...
$3,000.00
Special Price $2,250.00 save 25 %
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21 Sep 2016  |  North America  |  Customer Research
Navigating an Era of Digital Transformation in Finance, Insurance and Banking
A Customer Perspective
The state of the finance industry is always changing as the economy becomes increasingly global. Digital transformation is inevitable in this industry, creating opportunities for IT companies over the next few years. This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful inform...
$3,000.00
Special Price $2,250.00 save 25 %
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15 Dec 2025  |  Global  |  Market Research
Growth Opportunities in the Global UCaaS Market, 2024–2031
AI is Enhancing UCaaS Value Propositions Across World Regions and Customer Segments
The global Unified Communications-as-a-Service (UCaaS) market is undergoing a significant transformation, fueled by digitalization, hybrid work adoption, and rapid advancements in artificial intelligence (AI). Organizations worldwide are prioritizing modern communications as a strategic pillar of digital transformation, driving steady growth in UCa...
$4,950.00 -
03 Nov 2016  |  North America  |  Market Research
North American Hosted IP Telephony and UCaaS Market
Cloud Communications Solutions Evolve to Align with an API Economy
The North American hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is approaching mass adoption in the small and medium-size business (SMB) segment and experiencing accelerated growth in the mid-market and large-enterprise segments. Businesses are undergoing profound transformation as they adopt advanc...
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Special Price $3,712.50 save 25 %
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31 Oct 2025  |  Global  |  Frost Radar
Frost Radar™: Communications Platform as a Service, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Communications platform as a service (CPaaS) has become a strategic enabler of digital business, driving the operationalization of customer and employee engagement across industries. As enterprise transformation accelerates, companies are rearchitecting their communications workflows around programmable interfaces that unify data, intelligence, and...
$4,950.00 -
28 Nov 2025  |  Global  |  Customer Research
Growth Opportunities for Advanced Information & Communications Solutions in the Retail Vertical
Digital Communications and Collaboration Tools Will Accelerate Digital Transformation Across the Retail Value Chain
Retail is a key industry for county and regional economies, and it’s reflected in its share of global workers. - There are over 420 million estimated retail workers worldwide, with the Asia Pacific region leading in total jobs. - OECD economies have an aggregated 94 million workers in the wholesale and retail trade sector. - In the US, retail tra...
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30 Dec 2025  |  Asia Pacific  |  Frost Radar
Frost Radar™: Unified Communications as a Service in Asia-Pacific, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The unified communications as a service (UCaaS) market in the Asia-Pacific (APAC) region is entering a pivotal phase as enterprises accelerate migration from legacy telephony to cloud calling. The region’s regulatory diversity, uneven digital maturity, and deeply entrenched telco ecosystems require UCaaS platform vendors to adopt multitrack strateg...
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11 Sep 2025  |  Global  |  Customer Research
2025 UCC Buyers Perspectives – Investment Priorities in 2025 and Beyond
The Pillars of Effective Communication: Manageability, Security, Integration, and Interoperability
This year's Frost & Sullivan UCC IT Decision Maker (ITDM) survey reveals that organizations are increasingly prioritizing manageability and integration to drive operational efficiency and flexibility. At the same time, seamless integration capabilities, especially through the adoption of APIs and third-party tool compatibility, are essential for ag...
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09 Oct 2025  |  Latin America  |  Market Research
Latin American and Caribbean UCaaS and Cloud Meetings Services Growth Opportunities, Forecast to 2031
Smart AI Infusion will Drive Transformational Growth
Unit estimates and forecasts are presented in terms of installed unified communications-as-a-service (UCaaS) users (also referred to as seats), roughly equivalent to software licenses as of the end of any given calendar year. Users with multiple endpoints (e.g., IP desktop phones or PC, browser, and mobile clients) have been counted only once.Reven...
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20 Jun 2025  |  Global  |  Frost Radar
Frost Radar™: UCaaS Platform Providers, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
As cloud communications penetrate mainstream buyers, customer requirements become more diverse, which creates challenges and opportunities for unified communications-as-a-service (UCaaS) platform providers. Evolving portfolio and solution capabilities, go-to-market strategies, and value propositions compel market participants to constantly adjust t...
$4,950.00
Special Price $4,455.00 save 10 %