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The North American dedicated internet access (DIA) services market is mature but has experienced a fresh burst of energy in the past few years as software-defined wide area networks (SD-WAN) challenge the status quo of traditional WAN services. While some customers have chosen to create a hybrid SD-WAN network by adding broadband links to MPLS or E...

The carrier Ethernet services market's product life cycle has reached maturity. The wholesale and business/retail market sectors are facing challenges in terms of revenue growth rates, owing to price compression, market maturity, and increased usage of less expensive transport technologies with the advent of SD-WAN. Nevertheless, Ethernet services ...

The global desktop, VoWLAN, and DECT phone market is entering a period of sustained structural contraction. This trend is driven by three reinforcing forces: substitution by softphones, rapid expansion of UCaaS ecosystems that minimize the need for dedicated handsets, and hybrid‑work dynamics that favor personal devices and reduce assigned‑desk den...

The unified communications as a service (UCaaS) market in the Asia-Pacific (APAC) region is entering a pivotal phase as enterprises accelerate migration from legacy telephony to cloud calling. The region’s regulatory diversity, uneven digital maturity, and deeply entrenched telco ecosystems require UCaaS platform vendors to adopt multitrack strateg...

Data from Frost & Sullivan's IT Decision Maker survey shows that government communications are entering a decisive new phase. The research finds that modernization is moving beyond routine technology replacement. Agencies now want communications platforms that improve public services, support employees, strengthen trust, and deliver measurable outc...

The North American managed SD-WAN market continues to gain momentum as enterprises accelerate digital transformation, expand cloud adoption, and prepare their networks for increasingly distributed and AI-driven operating environments. SD-WAN has evolved beyond connectivity, becoming a strategic platform that enables secure, application-aware networ...

29 Jan 2019  |  Global  |  Market Research

Global Video Conferencing Market Analysis, Forecast to 2023

A Holistic Evaluation of Market Trends And Opportunities

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Only a few years ago, businesses had limited choices for implementing video conferencing. Today new market dynamics are in play and a vast smorgasbord of options is available. This report takes an end-to-end view of enterprise video conferencing across varied platforms and services. Specifically, it includes video conferencing adoption via the foll...

Frost & Sullivan’s 2025 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: - Demand for cloud/mobile private branch exchange (PBX)and unified-communications-as-a-service (UCaaS) functionality - Evolution of enterprise telephony/business call control environments - Demand for mobile...

Communications platform as a service (CPaaS) has become a strategic enabler of digital business, driving the operationalization of customer and employee engagement across industries. As enterprise transformation accelerates, companies are rearchitecting their communications workflows around programmable interfaces that unify data, intelligence, and...