Search results for: 'Security: The Key to Customer Experience Excellence'

The automotive retail market in Brazil is at the helm of change and is currently being disrupted by a number of transformative shifts, such as newer dealership formats (pop-up stores, experience outlets, online vehicle commerce, virtual live stores), and omnichannel (online-to-offline customer journeys, digital technologies, newer vehicle financin...

Original equipment manufacturers (OEMs) always strive to provide customers with the features they seek in a new car. However, this becomes complicated when female and male buyers have different vehicle choices. By conducting a survey on customer preferences for new vehicles, OEMs can design vehicles in accordance with certain key customer considera...

Globally, the US continues to be the leading market to test and launch vehicle subscription offers. Frost & Sullivan estimates about 32 vehicle subscription programs in the US at various stages of life cycle in 2018, and it is expected to witness more than 50 programs by 2025. Frost & Sullivan carried out more than 2000 interviews among potential c...

This analysis brings to focus insights from the panel discussions conducted at Frost & Sullivan's two-day Intelligent Mobility virtual event held in September 2022. These include speeches from thought leaders from Frost & Sullivan's Mobility practice area and a host of other companies, such as Nissan, Foxconn, ZF, Navya, and so on. The entire works...

Industry analysis provides a brief overview of the Nordic automotive industry including its strength, weakness, advantages, and disadvantages over other European countries. It analyses the impact of macroeconomic factors such as regulations, taxation and GDP on passenger car sales. Section also provides an overview of the key technological shifts h...

16 Jul 2019  |  North America  |  Market Research

Digital KPIs Transforming the Automotive Industry

Customer-centric Metrics at the Forefront of Performance Assessment as Companies Embrace Digitization and Expand into New Monetization Avenues

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The automotive industry as we now know it is undergoing a distinct, irreversible shift. Nothing is the same it was five years ago. Companies continue investing in new technologies that will enhance their customer-facing applications and their internal efficiencies. However, when it comes to measuring their performance as an organization or to asse...

The aim of this study is to research and analyze the short-, medium-, and long-term impact of advanced lightweighting materials in the automotive industry, especially with regard to magnesium and aluminum. Readers of this report should be able to understand the trends that these metals are setting in the industry and how their use can be compared t...

Intelligent Mobility Summit, 2021: A Glimpse into the Future of Mobility Frost & Sullivan organized the 13th edition of its flagship Intelligent Mobility Summit 2021 on July 14 and 15, 2021. The focus of the two-day virtual summit was “Intelligent Mobility: Innovating to Zero” with the spotlight on the Asia-Pacific region. This year, the Su...

Frost & Sullivan’s mobility team tracks the two-wheeler (2W) industry by conducting extensive research and analysis on the micro and macro trends shaping it. This report lists the top growth opportunity areas for 2W and three-wheeler (3W) industry players, including key use cases for each one. The industry shift toward electric 2Ws and 3Ws (e2W...