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25 Apr 2025  |  Global  |  Market Research
EV Battery Testing and Diagnostic Services Industry, Global, 2025–2034
Battery Chemistry Evolution is Driving the Transformational Growth and Technological Advancements of Testing and Diagnostics
Since the battery is the most expensive component of an electric vehicle (EV), effective battery diagnostics and repair have become a crucial sustainability element in the EV market. Appropriate diagnostics and repair equipment and services not only reduce overall maintenance costs for consumers by targeting repair and preventing expensive replacem...
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29 Apr 2026  |  South Asia, Middle East & North Africa  |  Customer Research
Voice of Consumer: Willingness and Desirability Toward Multi-Channel eCommerce Models, India, 2024
Building Reliable Delivery Systems, Guaranteeing Genuine Quality, and Integrating Professional Services are Key Drivers in the eCommerce Automotive Aftermarket
This Frost & Sullivan Voice of Consumer report analyzes how Indian passenger vehicle owners engage with multi-channel eCommerce for automotive spare parts across both online and offline touchpoints. The study profiles buyers by mapping their spending levels and category preferences, and examining the frequency and context of online purchases over t...
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22 Oct 2025  |  Global  |  Market Research
Strategic Analysis of the Global Medium- and Heavy-Duty Commercial Vehicle Aftermarket, 2025
Measured Global Economic Ventures are Driving Transformational Growth in the Trucking Aftermarket, Leading to 4.3% Growth in Parts Revenue in 2025
The global commercial vehicle market faced significant headwinds in 2024, with declining sales in the medium-duty (MD) and heavy-duty (HD) truck segments. This trend continued into the first half of 2025. Economic uncertainty, exacerbated by trade and tariff policies in the United States, stricter emission standards, rising inflation, supply chain ...
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28 Mar 2024  |  North America  |  Market Research
Growth Opportunities for eRetailing in the Automotive Aftermarket
Emergence of the Online Channel in Mainstream Aftermarket to Catalyze Omnichannel Parts and Services Sales Globally
The automotive aftermarket parts trade is undergoing an evolution, largely influenced by the adoption of digital technologies. By 2030, approximately $153 billion in parts and accessories will be sold from the online channel worldwide, which represents significant penetration in most regional markets. Frost & Sullivan has been conducting research o...
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16 Sep 2025  |  North America  |  Customer Research
US Automotive Technicians’ Choice Survey, 2024
Snap-on Continues to Score Big on Critical Aspects of Technicians’ Choices
The 2024 US Automotive Technicians’ Choice study is a voice of customer survey on the tool preferences of automotive aftermarket service technicians. The survey was conducted in 2024 using a mix of the computer-assisted telephone interview (CATI) and computer-aided web interview (CAWI) methods. A total of 400 automotive technicians participated in ...
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16 Sep 2026  |  North America  |  Customer Research
US Automotive Technicians’ Choice Survey, 2025
Professional Credibility, Innovation, and Service Support Shape Brand Choice in a Fragmented Tools Market
The 2025 US Automotive Technicians’ Choice study is an insightful voice-of-customer survey that highlights the tool preferences of automotive aftermarket service technicians. The survey of 400 automotive technicians across the United States used a combination of computer-assisted telephone and computer-aided web interviewing methods. Respondents we...
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26 Sep 2025  |  Global  |  Market Research
Opportunities in the Fleet Services Aftermarket for Passenger Cars and Light Commercial Vehicles, North America and Europe, 2024–2030
Digital Value Chain Transformation in North America and Europe Fuels Telematics-Led Growth in the Fleet Maintenance Aftermarket
This Frost & Sullivan study analyzes the automotive fleet service aftermarket in North America and Europe. CASE-driven transformational megatrends, geopolitical escalations in Europe, and rising competitive intensity in the value chain are driving digital transformation through telematics and connected technology in the automotive fleet maintenance...
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10 Dec 2021  |  North America  |  Frost Radar
Frost Radar™: Workshop Management Systems for Passenger Car and Light Commercial Vehicle Services in North America, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Vehicle maintenance and repair is a multibillion-dollar industry in North America. With new vehicles still in short supply during the COVID-19 pandemic, more drivers are keeping their current cars and light trucks. Proper maintenance, cosmetic care, and other services help keep them in top shape and on the road longer. Auto repair shops, detaile...
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13 Dec 2017  |  North America  |  Market Research
Opportunity Analysis of the OBD II Automotive Aftermarket, Forecast to 2023
OBD II Dongles Are Set To Offer Services Such As EcoStart and Remote Immobilisation, Facilitated By Enhanced Authentication
The global OBD II automotive aftermarket is witnessing rapid growth; original equipment manufacturers (OEMs) are continuously investing in and acquiring dongle suppliers that are relevant to their businesses. Frost & Sullivan segments the ecosystem into dongle suppliers, Internet and connectivity, and service enablers. This study focuses on key sub...
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21 Apr 2020  |  North America  |  Market Research
Impact Analysis of ADAS on the US Collision Repair Market, Forecast to 2030
ADAS Technology is Poised to Change the Course of the Market and Open Up Opportunities for Specialized Repair Services
The collision repair market in the United States is at an interesting crossroad. After years of decline due to improving vehicle safety and smart legislation, crashes have been edging up after the recession. Many factors—distracted driving, growth in vehicles in operation (VIO) in a rebounding economy, and increasing congestion, among others—have b...
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