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This analysis examines the AI applications reshaping the automotive aftermarket ecosystem, exploring key adoption areas, regional dynamics, emerging use cases, and AI-driven investments driving change in operations and business models. Structured into six core segments, the report focuses on major value chain streams: Remote and On-Bay Diagnostics ...

This Frost & Sullivan analysis examines the evolution of mobility innovation through a comprehensive benchmarking of automotive and mobility-related patents across connected, autonomous, shared, and electric (CASE) mobility dimensions. Using patent data from the United States Patent and Trademark Office spanning 1976 to 2040, the analysis maps lon...

Remanufacturing and reconditioning are two distinct processes aimed at extending the lifespan of vehicle aggregates, each with its own set of advantages and challenges. Remanufacturing restores components to near-original specifications, ensuring high quality and reliability. However, it is often more expensive and faces limitations such as regiona...

The 2025 US Automotive Technicians’ Choice study is an insightful voice-of-customer survey that highlights the tool preferences of automotive aftermarket service technicians. The survey of 400 automotive technicians across the United States used a combination of computer-assisted telephone and computer-aided web interviewing methods. Respondents we...

The study covers the following key tool categories: • Power tool • Hand tool • Handheld diagnostic tool • Pneumatic or air tool Qualitative areas covered as part of this research include the following: • Quality: Relates to original equipment (OE) fit, form, and function; the closer something matches the original part, the higher the perce...

The 2024 US Automotive Technicians’ Choice study is a voice of customer survey on the tool preferences of automotive aftermarket service technicians. The survey was conducted in 2024 using a mix of the computer-assisted telephone interview (CATI) and computer-aided web interview (CAWI) methods. A total of 400 automotive technicians participated in ...

This report covers the automotive service and maintenance contract market in terms of volume (in million units) and value ($ billion) across North America. The key products covered in the study include vehicle service contracts, prepaid maintenance plans, tire and wheel protection and appearance protection. It discusses the unit shipments, revenue ...

19 May 2021  |  Global  |  Market Outlook

Global Aftermarket Outlook, 2021

Key Trends and Opportunities that will Shape the Growth Pipeline of the Aftersales Business in 2021 and Beyond

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This study identifies the size of the global automotive parts and services aftermarket and its growth opportunities in 2021, based on how the market performed in 2020 during the COVID-19 pandemic. The study provides detailed analysis of key trends influencing the aftermarket, market revenues of major part categories, ownership behavior of customers...

This research service covers the automotive aftermarket in the main countries of South America. The study focuses on the light vehicles market, and covers Brazil, Mexico, Argentina, Chile, and Colombia, along with insights into other smaller Latin American countries. The objective is to provide a strategic insight for decision makers and potential ...