USD
GBP 
CNY 
EUR 
INR 
JPY 
MYR 
ZAR 
KRW 
THB 
Key Trends and Opportunities that will Shape the Growth Pipeline of the Aftersales Business in 2021 and Beyond
19-May-2021
Global
Market Outlook
K61B-01-00-00-00
AU02164-GL-MO_25446
This study identifies the size of the global automotive parts and services aftermarket and its growth opportunities in 2021, based on how the market performed in 2020 during the COVID-19 pandemic. The study provides detailed analysis of key trends influencing the aftermarket, market revenues of major part categories, ownership behavior of customers, and identifies major opportunity areas for various stakeholders. These analyses are provided for major automotive markets: North America, Latin America, Europe, China, and India. At the global level, the study discusses how 2020 shaped up for the automotive aftermarket, analyzing both qualitative and quantitative aspects. It also provides an outlook for the year ahead, thereby, discussing all major trends and key business models expected as an outcome.
According to Frost and Sullivan’s analysis, aftermarket replacement revenue from parts and accessories sales dipped by 8.8% in 2020. The serious contraction in demand was primarily due to the restraints imposed by the COVID-19 pandemic which crippled the mobility demand. Work from home, higher adoption of the online channel for retail purchases, and large-scale unemployment meant vehicles were used less frequently for personal mobility across segments. Recessionary scenarios pertaining to the economy added to the woes of market participants. On the flip side, the situation pushed market participants to innovate and invest in increasing the effectiveness of their solutions. As a result, in 2021, Frost and Sullivan expects growth of aftermarket revenue to be 7.1%, making up for some of the revenues that were eroded in the previous year.
Author: Anuj Monga
Why is it Increasingly Difficult to Grow?
The Strategic Imperative 8™
The Impact of the Top Three Strategic Imperatives on the Automotive Aftermarket
Growth Opportunities Fuel the Growth Pipeline Engine™
2020 Global Automotive Aftermarket—Actuals vs. Forecast
Global Automotive Aftermarket Replacement Revenue Forecast for Parts and Accessories, 2019–2025
2020 in Numbers
2020 in Trends
2021 in Numbers
2021 in Trends
Challenges Faced by the Global Aftermarket Industry ue to COVID-19 in 2020
Research Scope
Vehicle Segmentation
COVID-19 Impact on World GDP Growth
Global Growth Scenario Analysis—Assumptions
World GDP Growth Under Differing Scenarios
COVID-19 Impact on Key Regions
Global Light VIO
Global Aftermarket Revenue Market Size Potential
Growth Opportunity by Region
Trend 1—eRetailing
Trend 2—EV Sales
Trend 3—Digitization
Trend 4—Pandemic-induced Products and Services
Trend 5—Uptake of Sub-compact and Compact SUVs
Average Vehicle Age
Impact on Distance Travelled
Average Annual Miles Driven, 2019–2021
Long-term Trends
Long-term Opportunity
OEM Activity in 2020
eCommerce Activity in 2020
OEM/Supplier Activity in 2020
M&As, MoUs, and Partnerships in 2020
Policy and Regulation Changes in 2020
Regional Outlook—United States
Regional Outlook—Canada
North America Aftermarket
Aftermarket Outlook—Revenue by Parts Type
VIO Ownership Pattern
VIO Model Mix—North America
Automotive Aftermarket Opportunity Areas
Regional Outlook—Europe
Europe Aftermarket Dashboard
Aftermarket Outlook—Revenue by Parts Type
VIO Model Mix—Europe
VIO Ownership Pattern
Automotive Aftermarket Opportunity Areas
Regional Outlook—China
China Aftermarket Dashboard
Aftermarket Outlook—Revenue by Parts Type
VIO Ownership Pattern
VIO Model Mix—China
Automotive Aftermarket Opportunity Areas
Regional Outlook—India
India Aftermarket Dashboard
Aftermarket Outlook—Revenue by Parts Type
VIO Ownership Pattern
VIO Model Mix—India
Automotive Aftermarket Opportunity Areas
Regional Outlook—Latin America
Latin America Aftermarket Dashboard
Aftermarket Outlook—Revenue by Parts Type
VIO Ownership Pattern
VIO Model Mix—Latin America
Automotive Aftermarket Opportunity Areas
Growth Opportunity 1: Online Sales of Replacement Parts and Accessories in 2021
Growth Opportunity 1: Online Sales of Replacement Parts and Accessories in 2021 (continued)
Growth Opportunity 2: ADAS Sensor Recalibration Services
Growth Opportunity 2: ADAS Sensor Recalibration Services (continued)
Growth Opportunity 3: New Product Categories Offer Additional Revenues
Growth Opportunity 3: New Product Categories Offer Additional Revenues (continued)
Key Conclusions and Future Outlook
List of Exhibits
List of Exhibits (continued)
List of Exhibits (continued)
List of Exhibits (continued)
Legal Disclaimer
Speak directly with our analytics experts for tailored recommendations.
Recent related Aftermarket research
16 Sep 2026 | North America | Customer Research
US Automotive Technicians’ Choice Survey, 2025
The 2025 US Automotive Technicians’ Choice study is an insightful voice-of-customer survey that highlights the tool preferences of automotive aftermarket service technicians. The survey of 400 automotive technicians across the United States used a combination of computer-assisted telephone and compu...
17 Aug 2026 | Asia Pacific | Market Research
Passenger Vehicle and Light Commercial Vehicle Aftermarket, APAC, 2024–2032
In this research service, Frost & Sullivan has assessed the automotive aftermarket in the Asia-Pacific (APAC) region, focusing on Australia, China, Indonesia, Japan, Malaysia, and Thailand. The research service provides an aftermarket overview for 2025, covering automotive aftermarket performance an...
13 Aug 2026 | Global | Market Research
AI in the Global Automobile Aftermarket
This analysis examines the AI applications reshaping the automotive aftermarket ecosystem, exploring key adoption areas, regional dynamics, emerging use cases, and AI-driven investments driving change in operations and business models. Structured into six core segments, the report focuses on major v...
23 Jul 2026 | Global | Market Outlook
Growth Opportunities in the Automotive Aftermarket, Global, 2026
The global automotive aftermarket for light vehicles (≤6T GVWR) continues to demonstrate resilience despite moderating momentum in new vehicle sales. With a base year of 2025, this study evaluates market trends through 2030, providing a global perspective with region-specific insights for North Amer...
20 Jul 2026 | North America | Market Research
Passenger Car & Light Truck Driveline Components Aftermarket, North America, 2026–2032
This Frost & Sullivan analysis of the North American passenger car and light truck driveline components aftermarket examines the volume and value of the industry for driveline components, specifically driveshafts and U-joints, in North America. The report discusses replacement rates and average manu...
Purchase includes:
- Report download
- Growth Dialog™ with our experts
Growth Dialog™
A tailored session with you where we identify the:- Strategic Imperatives
- Growth Opportunities
- Best Practices
- Companies to Action
Impacting your company's future growth potential.
| Deliverable Type | Market Outlook |
|---|---|
| No Index | No |
| Podcast | No |
| Author | Anuj Monga |
| Industries | Automotive |
| WIP Number | K61B-01-00-00-00 |
| Is Prebook | No |
| GPS Codes | 9800-A6,9801-A6 |
Global Aftermarket Outlook, 2021
$4,950.00
Special Price $3,712.50 save 25 %