Search results for: 'cases driver'

The emergence of generative AI (GenAI) has sparked intense global interest in AI and how it can help improve customer experience (CX). Several factors drive interest in GenAI, including its positive impact on making conversational AI faster and smarter, enabling critical applications, including personalization at scale, improved self-service capabi...

23 Aug 2019  |  Europe  |  Market Research

Strategic Insight into the Global Autonomous Shuttle Market, Forecast to 2030

Autonomous Shuttles to Constitute 50% of the DRT Market; Cost Considerations, Fleet Efficiency, and Wide-Ranging Use Cases as the Key Driving Forces

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The advent of new mobility services such as carsharing, bikesharing, ridesharing, ride hailing, and demand responsive transit (DRT) has brought the concept of shared mobility to center stage. Growing environmental concerns, congestion, lack of parking, vertical expansion in most emerging cities, and smart city initiatives have spearheaded a new rev...

27 Apr 2020  |  Europe  |  Market Research

Growth Opportunities in the French Facility Management Market, Forecast to 2025

Technical Services and Integrated Contracts Will be the Main Growth Drivers

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France is the third largest market for FM in Europe (after the UK and Germany) and is growing faster than the average rate of the western European market. It will present opportunities to incumbent suppliers as well as attract new entrants from outside the country. Like all markets in Europe, FM in France is going through a transformation driven by...

20 Feb 2020  |  Europe  |  Market Outlook

EU Healthcare Predictions and Outlook, 2020

Rise in Orphan Drug R&D Pipeline, AI-based Funding, and Growth in Biocontract Manufacturing to be Key Drivers of Growth

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Amid rising global trade tensions and sluggish global economic outlook for 2020, the global healthcare market is expected to cross the 2-trillion-dollar mark in 2020. In Europe, BREXIT is likely to have a strong impact on the United Kingdom, Europe's biggest digital health market. 2020 will be a global reality check for long-pending national health...

The scope of the research study is to evaluate the current use of connected car applications such as digital assistants, online infotainment services, telematics services, navigation services, and data-enabled services among respondents in Europe. In addition, this study will also focus on customer analysis bifurcation by vehicle segment type acros...

08 Jan 2021  |  Europe  |  Market Research

Enhancing European Customer Experience with Artificial Intelligence

AI Technologies Offer New Opportunities to Nurture Relationships and Enhance Customer Contact Effectiveness

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This study focuses on how AI is making inroads into the customer experience (CX) space. After shifting from on-premises solutions to cloud-based services, the industry is embracing AI and integrating it into various CX-related use cases and solutions. Chatbots, voicebots, behavioral applications, biometrics, cybersecurity, speech recognition, machi...

03 Feb 2021  |  Europe  |  Market Research

AI-powered Chatbots Boosting the European CX Management Market, 2020

Chatbots Enhance the Customer Experience and Give Businesses Extraordinary Scaling Opportunities

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The chatbots market is one of the fastest-growing in the ICT industry. There are several effective uses for chatbots. Businesses are applying them, in particular, to enhance their customer services and improve customer experience (CX). Chatbots are deployed across different channels, including web chat, SMS, social media, mobile chat apps, among ot...

The world population will grow from 7.3 billion people today to 8.2 billion by 2025, and 9.7 billion by 2050. As a society, we will need to produce 70% more food than is currently produced today. The agricultural Industry requires a revolution and artificial intelligence is that revolution. Artificial intelligence will drive five use cases that wil...

The digital transformation has made further progression into the security market during Q2, from a digital policing, critical infrastructure and government perspectives . Frost & Sullivan provides a brief quarterly analysis on key news that have shaken up the digital security market. It also provides an overview on key developments, financial perf...