Search results for: 'Outsourcing customer experience'

Advancements in sensor technologies have facilitated the emergence of connected living. The development of sensors that detect multiple parameters enables the Internet of Things (IoT), which is communication between devices. However, sensors as a standalone device would not be able to play a vital role in the IoT space as only partial data would re...

COVID-19 has hit us fast and furiously in 2020. A general lack of preparedness in customer care has revealed each industry’s weaknesses and vulnerabilities. Every vertical market has its own unique challenges, but the concerns that are universal for all of them include lack of bandwidth, secured networks, and reliability. In this volatile and unpre...

Frost & Sullivan’s Trend Opportunity Profiles are designed to help clients discover and prioritize the most consequential mid-to-long term trends transforming their business growth environment. To create each profile, Frost & Sullivan analyzes the trend opportunity across key industries, including aerospace and defense; health, wellness, and well-b...

The energy industry is among the world’s most dynamic and in need of change. Power distribution companies and power retailers are a fundamental piece of the energy transition as they enable further demand in electrification, decentralized renewable energy integration, and greenhouse gas reductions while helping customers become more energy efficien...

22 Jan 2021  |  Global  |  Market Research

Leveraging Vertical and IoT Expertise Improves Outcomes for the Global IoT-Managed Services Market

Everything-as-a-Service (XaaS) Model Widens Adoption Options to Enhance Customer Experience

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Key Issues Addressed

While Internet of Things (IoT) adoption is a strategic imperative, companies struggle with legacy infrastructure, connectivity, and implementation decisions. IoT providers can help companies advance IoT plans by using their expertise and portfolio of solutions. Instead of following a build-and-own approach, companies should opt for IoT-managed serv...

Frost & Sullivan defines the facility management (FM) market revenue as end-user contracts in outsourced FM services and exclude in-house FM services and small FM. Outsourced FM that this study analyzed is termed as ‘FM market’. From now until 2027 will be the defining period for next-generation solutions in the FM market. As the market rebounds...

The study examines the development of the European swimming pool water treatment market, focusing on technology upgrades, country-specific differences in adopting emerging and sustainable technologies, growth opportunities dedicated to specific technologies and solutions, and the competitive environment. It offers an in-depth analysis of market dri...

The main objective of this growth opportunity analysis is to assess the impact of market trends and challenges influencing growth prospects for pump original equipment manufacturers (OEMs) in the next 7 years. As business uncertainty becomes an inevitable factor, end users across industry verticals are revisiting their strategies to adapt to the ne...

The manufacturing sector is highly vulnerable to unpredictable market dynamics. Sudden changes in demand lead to major supply chain disruptions, resource shortages, increased turnaround time, and, most importantly, losses incurred while incorporating these changes in production processes. A comprehensive and adaptable system that meets business nee...