Search results for: 'm10e reverse agent'

08 Jun 2021  |  North America  |  Market Research

Global Decentralized Containerized/Packaged Water and Wastewater Treatment Systems Growth Opportunities

Circular Economy Policies and Renewable Energy Fuel Decentralized Solutions Adoption

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Water stress and rapid urbanization worldwide impact water and sanitation coverage, especially among economically vulnerable populations in developing and under-developed countries. Water quality and sanitation are a primary concern in developed nations and part of their sustainability and circular economy policies. Centralized water and wastewater...

The customer experience outsourcing (CXO) services market was significantly hit by the COVID-19 pandemic in 2020, especially when measuring revenue in US dollars. However, the negative impact was not as great as in other economic sectors, as a couple of positive trends were accelerated by the COVID-19 crisis. Social distancing regulations across th...

The powerful benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Market revenue in North America for hosted/cloud contact center solutions surpassed on-premises product revenue in ...

25 May 2021  |  North America  |  Frost Radar

Frost Radar™: North American Enterprise Cloud Contact Center Market, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The global cloud contact center market generated $2.7 billion in 2019, recording 15.4% growth year-over-year from 2018. Revenue will increase at a 15.3% compound annual growth rate to reach $7.4 billion by 2026. Small and medium-sized contact centers have been steadily migrating to cloud-based technologies; the expansion of hybrid cloud offerings a...

20 Jul 2020  |  North America  |  Market Research

Opportunities and Use Cases for Autonomous Trucking, Forecast to 2040

Level 1 and Level 2 Vehicles will Account for Around 88% Share of the Overall M&HCV Market, and Level 4 Around 12%, by 2040. Autonomous Trucks will Enable Annual Savings of $4.75 Billion in General Freight Alone by 2030 in the United States

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Global trucking demand is on the rise with the consistent increase in capacity, need for faster transfer influenced by economic developments, new business ventures, and changing buying patterns. However, the trucking industry in general is plagued by concerns like driver shortage, vehicle price increases, fuel price volatility, road safety, and per...

12 May 2021  |  Global  |  Customer Research

Investing in Communications and Collaboration Tools to Empower Frontline Workers

Enhanced Frontline Worker Productivity Can Boost Company Growth and Customer Satisfaction

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Estimated at approximately 2.7 billion globally, frontline workers represent a considerable untapped market and growth opportunity for communications and collaboration solution providers. For decades, the enterprise communications market has focused much of its collective attention on the carpeted office and knowledge worker segments. While commu...

Frost & Sullivan’s Trend Opportunity Profiles are designed to help clients discover and prioritize the most consequential mid-to-long term trends transforming their business growth environment. To create each profile, Frost & Sullivan analyzes the trend opportunity across key industries, including aerospace and defense; health, wellness, and well-b...

People, processes and technologies have long been the key elements of a CRM strategy. A recent Frost & Sullivan study found that 99Percentage of businesses are now in some stage of digital transformation. The people piece is a great place to start. Customers and employees play probably the most important role in a company's success. Our research pr...

06 Oct 2021  |  Global  |  Market Research

Global Commercial Aerospace MRO Digitization Growth Opportunities

Next-generation Technologies Enable Faster Growth of Commercial Aerospace MRO

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In recent years, the global commercial aerospace maintenance, repair, and operations (MRO) digitization market has registered rising digital solution adoption. With high entry barriers and a small profit margin, the industry is adapting and innovating to survive and thrive amid the COVID-19 pandemic. MRO firms and supporting supply chains have adap...