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14 Dec 2020  |  Global  |  Market Research
5G Network Deployment Catalyzes the Global Communications Test and Measurement Market
Demand from Hyperscale Data Centers, Connected Vehicles, and IIoT Applications Propels Growth Opportunities for Higher Speed Ethernet Testing Solutions
The COVID-19 pandemic caught most of the world off guard, forcing governments to impose lockdowns. Wireless communications, therefore, became the lifeline of enterprises whose employees were forced to work from home (WFH). Although the pandemic could be seen as a viable opportunity for operators and service providers to capitalize upon demand, that...
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01 Feb 2024  |  North America  |  Market Research
The State of the Cloud: Maximizing Business Success through Cloud Computing, AI, and Data in Latin America
Frost & Sullivan Cloud Survey 2023 Highlights
In Latin America, businesses increasingly adopt cloud computing, artificial intelligence, and machine learning technologies to support their strategic business growth. Despite a projected slower economic growth in 2024, digital transformation remains robust. Companies seek external partners to assist them in their journey toward full digitization. ...
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16 Apr 2021  |  North America  |  Market Research
Post-Pandemic Digital Transformation Creates Opportunities in Data Use and Management
Highlights from the 2020 Frost & Sullivan Global Cloud User Survey
The first half of 2020 challenged businesses operationally, hindering many digital transformation initiatives and creating urgent business priorities that centered on productivity, efficiency, and the customer experience in the new environment that the COVID-19 pandemic brought about. To meet these goals, businesses are increasingly relying on data...
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28 Sep 2021  |  North America  |  Tracker
North American Contact Center Buyers Guide, 2021
Digital Transformation and Artificial Intelligence are Growth Opportunities that Spur a More Human Approach to Customer Care
New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...
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25 May 2021  |  North America  |  Frost Radar
Frost Radar™: North American Enterprise Cloud Contact Center Market, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The global cloud contact center market generated $2.7 billion in 2019, recording 15.4% growth year-over-year from 2018. Revenue will increase at a 15.3% compound annual growth rate to reach $7.4 billion by 2026. Small and medium-sized contact centers have been steadily migrating to cloud-based technologies; the expansion of hybrid cloud offerings a...
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12 Apr 2018  |  North America  |  Market Research
Cloud Communications Providers Boost Portfolios with Contact Center Solutions
An Overview of CCaaS Announcements Surrounding Enterprise Connect 2018
The powerful benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Market revenue in North America for hosted/cloud contact center solutions surpassed on-premises product revenue in ...
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30 Nov 2020  |  North America  |  Market Research
Critical Need for Efficiency amidst Ongoing Resource Shortages and Rising Demand Drive Global Hospital Command Centers Market
Medtech Vendors’ Growth Strategies to Support Hospitals’ ROI and Margin Improvement in a Post-COVID-19 Era
Globally, the difficulty in operating large hospitals is made worse by use of manual operations and processes that often lead to a host of inefficiencies. The COVID-19 pandemic in the first half of 2020 brought these inefficiencies to the fore, and as a lasting impact, hospitals must now address the backlog of outpatient, imaging, and surgery patie...
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28 Feb 2020  |  North America  |  Market Research
Global Automotive Data Management and Cloud Platform Strategies, 2019
Prioritising Critical Datasets from Non-critical Ones Will Determine Cloud-related Partnerships for OEMs by 2025
The aim of this research study is to give an overview of automotive cloud platforms and the key cloud applications adopted in the automotive market. The study focuses on the different cloud platform strategies adopted by original equipment manufacturers (OEMs), key business models used, key cloud vendors, and their core features. Frost & Sullivan b...
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10 Mar 2017  |  Asia Pacific  |  Market Research
The Philippines Cloud Computing Services Market, Forecast to 2022
Disaster Recovery Solutions and Cloud-based Contact Centers to Drive Market Momentum
Disaster recovery and backup continue to drive the rapid uptake of Infrastructure-as-a-Service (IaaS) cloud solutions in the Philippines The complete migration of contact center infrastructure to the cloud is also expected to take place in the next 3–5 years. Enterprises will be adopting a hybrid form of deployment, deploying on-premise core routin...
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24 Apr 2020  |  North America  |  Frost Radar
FROST RADAR™: Global Big Data Analytics Market, 2020
Benchmarking Future Growth Potential
This Frost Radar focuses on the global Big Data analytics market. It divides the market into 2 major segments: data discovery and visualization (DDV) and advanced analytics. Both are experiencing a growing interest from investors and have attracted millions of dollars in funding committed to product enrichments, expansion into new industry vertical...
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