Search results for: 'mine reverse agent'

The traditional on-premises unified communications (UC) market is very mature and is experiencing pressure from both internal and external competitive forces. Premises-based solution vendors are facing challenges from a variety of competitors including disruptive unified communications as a service (UCaaS) providers, network service providers offer...

08 Jun 2021  |  North America  |  Market Research

Global Decentralized Containerized/Packaged Water and Wastewater Treatment Systems Growth Opportunities

Circular Economy Policies and Renewable Energy Fuel Decentralized Solutions Adoption

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Water stress and rapid urbanization worldwide impact water and sanitation coverage, especially among economically vulnerable populations in developing and under-developed countries. Water quality and sanitation are a primary concern in developed nations and part of their sustainability and circular economy policies. Centralized water and wastewater...

The powerful benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Market revenue in North America for hosted/cloud contact center solutions surpassed on-premises product revenue in ...

25 May 2021  |  North America  |  Frost Radar

Frost Radar™: North American Enterprise Cloud Contact Center Market, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The global cloud contact center market generated $2.7 billion in 2019, recording 15.4% growth year-over-year from 2018. Revenue will increase at a 15.3% compound annual growth rate to reach $7.4 billion by 2026. Small and medium-sized contact centers have been steadily migrating to cloud-based technologies; the expansion of hybrid cloud offerings a...

12 May 2021  |  Global  |  Customer Research

Investing in Communications and Collaboration Tools to Empower Frontline Workers

Enhanced Frontline Worker Productivity Can Boost Company Growth and Customer Satisfaction

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Estimated at approximately 2.7 billion globally, frontline workers represent a considerable untapped market and growth opportunity for communications and collaboration solution providers. For decades, the enterprise communications market has focused much of its collective attention on the carpeted office and knowledge worker segments. While commu...

Frost & Sullivan’s Trend Opportunity Profiles are designed to help clients discover and prioritize the most consequential mid-to-long term trends transforming their business growth environment. To create each profile, Frost & Sullivan analyzes the trend opportunity across key industries, including aerospace and defense; health, wellness, and well-b...

10 Dec 2020  |  Asia Pacific  |  Market Research

Acceleration of Cloud Technology Powering the APAC Privileged Access Management Solutions Market, Forecast to 2024

Future Growth Potential Enhanced by Growth Opportunities to Secure Privileged Access Across Cloud Environments

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Key Issues Addressed

Demand for privileged access management (PAM) solutions will continue to increase in the next 5 years because of the stringent requirements for compliance and concerns about data privacy and security (particularly in highly regulated industries). On-premises solutions will continue to be widely adopted among businesses in the Asia-Pacific regio...

14 Feb 2018  |  Global  |  Market Research

Global MES in Process Industry, Forecast to 2022

Cloud-based Integration of MES and ERP is Likely to Boost Adoption

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Key Issues Addressed

Manufacturing execution systems (MES) are the integrated software applications that provide companies the means to plan and schedule, track, direct and implement their operations. The MES market is growing due to the rapid adoption of cloud computing and data analytics in distinct industry applications around the world. The market is likely to grow...

This study analyzes the competitive landscape, business models, pricing, and future focus areas of dealerships, DMS providers, and third-party vendors in the automotive CRM market. Automotive retail is shifting from a product-driven to customer-centric approach and accommodating changing customer expectations have become crucial for dealers. Howev...