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20 Dec 2022  |  Global  |  Market Outlook
Unified Communications and Collaboration Market Outlook
Top 10 Predictions for 2023
Abrupt, massive and disruptive changes of the past several years have pushed cloud communications services and intelligent devices to the forefront. Globalization, evolving workforce demographics, rapidly shifting customer requirements, and technology advancements are transforming how and where work is performed. Unified communications and collabor...
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07 Jun 2021  |  Global  |  Tracker
Internet of Things (IoT) Platforms and Software Forecast, 2020-2025
As IoT becomes Pervasive in Different Verticals, Platforms and Software are the Enablers for Smart Solutions and thus Drive Growth Opportunities in the Entire Ecosystem
The Internet of Things (IoT) extends Internet connectivity beyond traditional devices like desktop and laptop computers, smartphones, and tablets, to other devices that use embedded technology to communicate and interact over the Internet. IoT platforms are the building blocks of IoT solutions, offering multiple services such as application enable...
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06 Apr 2023  |  Asia Pacific  |  Frost Radar
Frost Radar™: Cloud Contact Center Services in Asia-Pacific, 2023
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The APAC cloud contact center solutions market is in the growth stage and generated revenue of $423.1 million in 2022, recording 19.4% growth year over year from 2021. Frost & Sullivan projects that the market will expand at a 12.8% compound annual growth rate to reach $771.1 million by 2027. Large enterprise clients in mature markets, includin...
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05 Dec 2022  |  North America  |  Frost Radar
Frost Radar™: North American Mobile Field Service Management Market, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The mobile field service management (FSM) market continues on a strong growth trajectory in the North American region. These software solutions provide real-time guidance to workers on the front line, typically via a smartphone or tablet. Hard-dollar business impacts include faster time to first fix, fewer truck rolls, and more satisfied technician...
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03 May 2019  |  North America  |  Frost Radar
Frost Radar: 2019 Latin America Infrastructure as a Service Market
A Measurement System to Spark Companies 2 Action (C2A) - Innovation That Fuels New Deal Flow and Growth Pipelines
Although the advent of Infrastructure as a Service (IaaS) technology in Latin America lagged North America and some countries in Europe, the region has been quickly following and benefitting from the lessons learned from more mature cloud markets. In this report, we provide an overview of key market trends in the Latin America Infrastructure as a ...
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16 Sep 2021  |  Global  |  Market Research
Global Electronic Test & Measurement Software Growth Opportunities
Future Growth Potential of Software Testing Solutions Due to Presence of 5G Across Infrastructure
The global electronic T&M market is estimated to experience an approximate 4.2% compound annual growth rate (CAGR) from 2020 to 2027. Some of the key market trends prevailing in the electronic T&M market include: • The communications and defense sectors provide growth opportunities for software test solutions with focus on big data analysis....
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20 Aug 2021  |  North America  |  Frost Radar
Frost Radar™: Communications Platforms as a Service Industry, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Frost & Sullivan defines Communications Platforms as a Service (CPaaS) as any cloud-based platform that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications. In nearly all cases, the embedded communications and collaboration services leveraged through a CPaaS are a fe...
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13 Sep 2019  |  North America  |  Frost Radar
Frost Radar in the Communications Platform as a Service Market
A Measurement System to Spark Companies 2 Action (C2A)—Innovation That Fuels New Deal Flow and Growth Pipelines
Frost & Sullivan defines Communications Platforms as a Service (CPaaS) as any cloud-based platform that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications. In nearly all cases, the embedded communications and collaboration services leveraged through a CPaaS are a fe...
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20 Dec 2021  |  North America  |  Market Research
Global Mobility-as-a-Service Growth Opportunities
Open Data Policies, Data Sharing, Public-private Partnerships, and Government Push Vital for Success
Evolving work environments and shifting industry structures change consumer preferences and influence mobility in cities. The COVID-19 pandemic has forced cities to rethink their transportation networks and make them more flexible and sustainable. Innovative solutions are necessary to meet citizens’ needs, ensure efficient transportation systems, a...
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20 Jul 2023  |  Global  |  Customer Research
Contact Center Digital Transformation in the BFSI Industry: A Customer Perspective, Global, 2023 to 2024
Employee Engagement is the Top Corporate Objective
BFSI organizations are exploring ways to expand their business and boost the productivity of their employees while establishing closer relationships with their customers while delivering great products/ services. Digital transformation is really enabling BFSI organizations to unlock these outcomes. Extending this further, BFSI contact centers focus...
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