Search results for: 'market analyst 2014'

This report examines the transformation of the Customer Experience (CX) Management and Business Process Outsourcing (BPO) industry as artificial intelligence (AI), automation, and evolving enterprise expectations re-shape traditional service delivery models. Drawing on insights from Frost & Sullivan analysts Sebastian Menutti, Sherrel Roche, and Kr...

Growth forecasts in 2013 were constantly upgraded or downgraded due to the long-lasting effects of debt in Europe, and stronger performances from the United States and the United Kingdom. Emerging global economies were also beginning to feel the effects of the easing of the US monetary policy; this led to volatility in capital markets globally. For...

Data breaches have risen in scale and complexity, and enterprises are investing in many solutions to address each new threat exposure. Often, such solutions operate in silos, generating alerts on multiple threat types. The security operations center (SOC) must handle and respond to each alert; when done manually, speed and accuracy suffer. SOCs con...

Vulnerabilities are errors or weaknesses within a software program, network, application, or endpoint that enable an unauthorized user to access sensitive data, gain control, or deny access to authorized users. At a high level, Frost & Sullivan defines vulnerability management (VM) as a platform that offers vulnerability assessment, prioritization,...

The 21st Annual Customer Contact East 2025 MindXchange provided valuable insights into navigating the evolving customer experience (CX) landscape. This year’s key takeaways emphasize the importance of returning to basics to preserve a company’s core essence amid ongoing digital transformation, geopolitical chaos, and technology disruption. Think of...

The research service sets the stage for visionary thinking by identifying and analyzing various Mega Trends that will impact and shape the global economy, society, and culture. For the purpose of this study, Mega Trends are categorized by urbanization, society, economy, technology, infrastructure, business, health and wellness, and top industries. ...

Even though the global UPS industry is highly mature, it still offers considerable growth opportunities in different market segments such as technology, end user vertical, power range and geography. This report provides in depth insights in to the total UPS market and various high growth segments with in the total market. The Global UPS industry al...

Business-to-business (B2B) influencer marketing has the potential to generate $11.7 billion in revenue by the end of 2022, with more than 38% of B2B companies currently exploring influencer marketing as a new lead-generation avenue. Influencer marketing is set to become a mainstream approach for B2B companies that are looking to tap into the power ...

Vehicle leasing addresses the challenges companies face in meeting their mobility needs, including funding, fleet maintenance, and handling residual risk. In the current market conditions, companies big and small must focus on their core products and services, so they look to outsource all other support activities, including mobility, which require...