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- Analysis of the Contact Center Outsourcing Services Market in Latin America
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12 Jan 2022  |  North America  |  Customer Research
Growth Opportunities for Communications, Collaboration and Contact Center Solutions in the Financial Services Industry
Marketing, Sales, Product Management and Customer Care Must be Digitized to Boost Customer Value
An important pillar of the global economy, the financial services industry is experiencing rapid and substantial transformation. Contact center, unified communications and collaboration technologies have risen in prominence as financial services institutions have needed to connect a workforce that is more widely distributed than ever before and ad...
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18 Jul 2019  |  Global  |  Market Research
Global Enterprise Communications Platforms and Endpoints Market, Forecast to 2025
Communications Vendors Address Changing Business Needs and Rising Demand for Hybrid and Cloud Solutions
This strategic analysis is a part of Frost & Sullivan’s continued coverage of the global enterprise communications platforms and endpoints market as well as the broader, overall enterprise communications marketplace. In this Excel-based deliverable, Frost & Sullivan provides extensive market sizing and market share analysis of the on-premises enter...
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27 Sep 2021  |  Asia Pacific  |  Market Research
Asia-Pacific Video Conferencing Endpoints and Infrastructure Market Analysis, Forecast to 2027
China’s Strong Performance Boosted Overall Market Growth Rates
This research study analyzes the current and future trends of the Asia-Pacific video conferencing endpoints and infrastructure market, service providers' performance, and market share. Despite difficult economic conditions, growing enterprise requirements create opportunities in the Asia-Pacific. The forecast period for this research service is fro...
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31 Jan 2020  |  North America  |  Market Research
Analysis of the Global Consumer Headphones Market
Opportunities and Threats in a Dynamic Music, Sports , and Mono Bluetooth Landscape
Consumer headphones have grown into a double-digit billion-dollar market over the last years, which generated revenue of almost USD 14.13 Billion in 2018. Apple-owned Beats Electronics, and Bose, have been leading the market. Harman has stood out for particular growth momentum over the last years. At the same time, the mono Bluetooth (BT) headset m...
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26 Jun 2020  |  Latin America  |  Market Research
Post-pandemic Growth Opportunity Analysis of the Meetings Market
Video Meetings Become a Business Necessity in the New Normal
The socio-economic impact of the COVID-19 pandemic is difficult to fully predict with many factors in a flux. One thing is amply clear – it will be a disruptive catalyst across the UCC industry. In particular, it will forever change the way we meet and collaborate. Organizations across the world were quick to respond to the pandemic by implementi...
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05 Jul 2021  |  Latin America  |  Market Research
Growth Opportunities for Communications, Collaboration, and Contact Center Technologies in the Government Sector
Enabling Key Government Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Citizen and Staff Journeys
Frost & Sullivan has identified the government vertical as ripe for digital transformation and the adoption of modern communications and collaboration technologies to improve operational efficiencies and enhance citizen experiences. The COVID-19 pandemic, and the social distancing norms it necessitated, has impacted all public services, revealing ...
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23 Dec 2019  |  South Asia, Middle East & North Africa  |  Market Research
Indian Unified Communications (UC) Applications and Services Market, Forecast to 2023
Subscription-based Flexible Pricing Plans and Declining Prices are Expected to Become the Norm
Global businesses, both large and small, are in the process of rapid transformation; they want to become tech-savvy as they have realized the importance of having technology-backed processes at the workplace. One area that organizations are looking to enhance in their existing IT infrastructure is business communication. Communication continues to ...
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23 Jun 2020  |  Latin America  |  Market Research
Growth Opportunities in the Desktop and Cordless Phone Market, Forecast to 2026
Migration to Hosted/cloud-based Communications Continues to Help Growth
In 2019, the desktop and cordless phone market has decreased by 3.6 percent in terms of shipment, to 29.5 million, and 5.1 percent in terms of revenues to $3.35 billion. While the market is expected to decrease by a compound annual growth rate (CAGR) of 4.8 percent in terms of shipment and 7.4 percent in terms of sales, the industry is going to sti...
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19 Sep 2018  |  South Asia, Middle East & North Africa  |  Market Research
Indian Unified Communications (UC) Applications and Services Market, Forecast to 2022
A Wave of Consolidation is Seen Across UC Vendors and Services Providers, Thereby Making the Market a Playground Only for the Best
With ongoing advancements in technologies, the world is growing to become a connected place and communication is increasingly becoming “the most” important ingredient for building a connected world. Organizations worldwide are embracing better communication technologies so as to improve their employee productivity and also enable their workforce to...
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26 Feb 2020  |  North America  |  Market Research
UCC Industry Trends to Watch, 2020
The Foundation is Set for Rapid Advancement
Frost & Sullivan’s 2020 UCC Industry Trends to Watch report delivers an over-arching perspective of technologies and business models, rather than specific applications or providers, that will be most influential in terms of development direction and evolving value propositions in the unified communications and collaboration (UCC) market. The indu...
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