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10 Mar 2017  |  Asia Pacific  |  Market Research
Asia-Pacific Cloud Computing Services Market Analysis, Forecast to 2022
Strong Uptake of Managed Cloud Services Bundled with Value-added Offerings Unlocks Growth Opportunities for Service Providers
The demand for managed cloud and professional services has been increasing, especially in countries with a mature cloud landscape such as Japan. This arises due to complex Big Data and workloads such as enterprise resource planning (ERP) being increasingly migrated to cloud platforms. The expansion of open source technologies, as well as advances i...
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11 Jul 2017  |  North America  |  Market Research
Banking-as-a-Service to Bring Agility and Flexibility to Financial Services, Forecast to 2023
Open Banking Becomes a Key Influencer of Customer Satisfaction and Retention
Financial services industry has been remarkably disrupted by innovative technologies and new business models to-date. Customers are demanding more customer centric, digital solutions from banks as they are becoming more digitally aware of solutions that are being offered by companies outside financial services. The pace of innovation is rapid in fi...
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25 May 2016  |  Global  |  Technology Research
Technology Advancements Transforming Environmental Monitoring (TechVision)
Timely and Meaningful Action Plans with Innovative Sensing Devices
Climate changes in the past were attributed to astronomical deviations, however presently it is predominantly anthropogenic. Ocean acidification, air quality deterioration, and ice sheet melting are few evidences of climate change. Advanced monitoring technologies are greatly supporting formulation of action plans for managing changes in the enviro...
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09 Dec 2016  |  North America  |  Market Research
Growth Opportunities in the Hosted/Cloud Contact Center Market
Actionable Strategies and Tactics to Maintain Leadership in a Growing Market
New analysis from Frost & Sullivan's Digital Transformation program finds that the market for cloud contact centers continues to increase. The acceleration of omnichannel and digital transformation, coupled with the C-suite demands for stronger and swifter growth, is driving future technology acquisitions. Clear articulation of visionary perspectiv...
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10 Nov 2016  |  North America  |  Market Research
Key BPO Technology Initiatives
Outsourcers Forging Ahead with Digital Intelligence
The customer care outsourcing segment supporting carevolumes for North America is mature, highly fragmented, and competitive. Frost & Sullivan research has found that there are hundreds of customer care outsourcers in North America. While competition among vendors is fierce, there are fewer than twenty global Tier I outsourcing firms that dominate ...
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19 Jun 2017  |  Global  |  Market Research
Analysis of the Global Endpoint Security Market, Forecast 2021
Increasing Threats Drive Growth and Attracts New Vendors
The Frost & Sullivan report analyzes the global market for Endpoint security. The growth of cyber threats such as malware, viruses, ransomware, BEC, phishing, botnets and more are of great concern to companies and consumers. Email is still the number one threat vector. It is the most used mode of corporate communication. In the last few years the...
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26 Jul 2017  |  Global  |  Market Research
Digital Transformation in the Global Retail Sector
Technology-driven Transformation is Reshaping Retail
This research service is part of Frost & Sullivan's Integrated Commerce Research Programme. It provides an original perspective on how technology trends, MegaTrends and industry trends are driving the digital transformation of retail. The rise of eCommerce, online marketplace platforms, and subscription models, for example, have been complementing,...
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26 May 2017  |  South Asia, Middle East & North Africa  |  Market Outlook
Digital Transformation in the Indian Banking Sector, 2017
Banks are Looking beyond Core Banking Systems and Compliance for Better Service and Revenues
Frost & Sullivan (F&S) determines digital enterprise transformation as a set of activities that will reform business processes, empower stakeholders and provide new revenue models using digital technologies (such as Social Media, Mobility, Big Data and Analytics, Cloud technologies, IoT & Automation, and Cyber Security) and by embracing new digital...
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19 Sep 2016  |  North America  |  Market Research
North American Contact Center Systems Market
On-premise Revenue Continues to Decline as Spend Shifts to Cloud Services
Product revenue decline was significant for inbound contact routing and IVR systems, and low to moderate for quality monitoring
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20 Jul 2016  |  North America  |  Market Research
Brazil and Mexico Mobile Device Management Market
As Mobility Continues to Grow, so do Opportunities in MDM
The Brazilian and Mexican mobile device management (MDM) market reached $45.8 million in revenue in 2015. The Latin American market is in a nascent phase compared to other regions such as North America and Europe, presenting opportunities for new entrants, investments, mergers and acquisitions (M&As), and for existing integrators to increase their ...
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