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10 Feb 2025  |  Global  |  Customer Research
Evaluating the Perceptions and Use of Immersive Technologies and the Metaverse
Highlights from the 2024 Frost & Sullivan Global IT Decision-Makers Survey
Frost & Sullivan conducts an annual survey of IT and business decision-makers regarding their views of technologies, such as immersive services, the metaverse, the internet of things, artificial intelligence, and the cloud. This report leverages the information collected in Frost & Sullivan’s 2024 IT Decision-Makers Survey to analyze the percepti...
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22 Jun 2016  |  North America  |  Market Research
Global Tablet Devices Market
This market insight on the global tablet devices market discusses the possible reasons for the steep decline in tablet shipments and also suggests what can be done to arrest this fall. It provides market definitions, unit shipment forecasts, segmentation by region, and market share analysis of the key competitors in the market. The competitive envi...
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10 Feb 2016  |  North America  |  Strategic Forecasting
Database-as-a-Service (DBaaS) - Buyers Guide
Resolving Out-of-Control Data Growth with Cloud-Based Database Management
Database-as-a-Service (DBaaS) is a cloud-based approach to the management and storage of data. By placing the database software and associated management functions in the cloud, DBaaS enables databases to scale elastically on-demand. It also removes the management of the database software—such as updates, patches, or security measures—from the ente...
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30 Jun 2016  |  North America  |  Market Research
Global Self-Checkout Systems Market
This market insight provides unit shipment forecasts, segmentation by region, and market share analysis for the global self-checkout systems market. The regional forecast covers North America and Latin America (NALA), Europe, the Middle East, and Africa (EMEA), and Asia-Pacific (APAC). Market drivers and restraints are ranked in order of impact. Th...
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14 Dec 2016  |  Europe  |  Market Research
Europe Contact Center BPO Market
Exponential Technological Change—How Might it Affect the World of BPO?
This market analysis study provides market sizing and forecasts for the European contact center outsourcing (BPO) market. European market revenue represents outsourcer revenues associated with customer interactions that originate in Europe, regardless of fulfillment model. The study provides breakdown and forecasts by fulfillment platform, industry...
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25 Jul 2016  |  Asia Pacific  |  Market Research
Industrial IoT Platform Market
Benefits for Industrial Operations
The manufacturing sector is going through an exciting time. Technology trends are changing the way consumers buy products. Manufacturers are keen to stay ahead and remain competitive as some are struggling to keep up. By connecting localized systems using sensors, managers can get a complete view of their plant and optimize operations. Implementing...
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09 May 2016  |  Africa  |  Market Research
African Cloud Computing Market Outlook
Strategic Partnerships Between International Cloud and Local ICT Providers Increases, BFSI Offers Highest Growth Potential in South Africa, Kenya, and Nigeria
This research service provides an analysis of the cloud services market across Africa. The market trends in the key African markets of South Africa, Kenya, and Nigeria are analyzed and compared with global trends. This research service includes company profiles of leading cloud providers in the 3 countries and the strategies they employ. This resea...
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14 Jun 2016  |  Europe  |  Market Research
European Data Centre Services Market
Co-existence of Colocation, Managed Hosting and Cloud Services will Drive Providers to Adopt a Hybrid IT Approach
The convenience and cost efficiency of outsourcing enterprise IT infrastructure continues to drive demand for data centre services. In addition, the growth of cloud, content is a key source of growth particularly for colocation service providers. However, with the growing adoption of cloud services among enterprises, the growth dynamics of traditio...
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27 Jul 2016  |  Africa  |  Market Research
Emerging Opportunities in African BPO Markets
Innovation Boosts Growth in Key African Countries
This research service provides an analysis of the BPO market across Africa, with Egypt, Kenya, Mauritius, Morocco, and Nigeria as the scope. The study includes market insights, overview of strategies of leading providers, regulatory considerations, economic impact assessment of the BPO market in these 5 countries, and a comparison with global trend...
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25 Jan 2017  |  Global  |  Market Research
Australian Contact Center Outsourcing Market Update
Need to Deliver Deeper Customer Engagement and Enhanced Lifecycle Capabilities Transforming Outsourcing Space
The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, the Australian contact ...
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