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26 Apr 2023  |  Global  |  Customer Research
Evaluating Demand for PBX Functionality and PSTN Connectivity
Is the Future of Business Call Control Mobile?
Frost & Sullivan’s 2023 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: • Current communications and collaboration technology adoption rates and future adoption plans • Demand for private branch exchange (PBX) and cloud/mobile PBX functionality • Evolution of enterprise tele...
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25 Mar 2022  |  North America  |  Customer Research
2022 UCC Industry Predictions
Transition to the Next Normal Requires Business Agility and Employees Equipped for Success
Affects of the pandemic, particularly widespread remote work and work from home practices, will have lasting impact on how people work and the communications and collaboration tools they use. The year 2022 promises to be a year of transition as COVID-19 infection rates decline globally and as end user organizations of all sizes, industries and regi...
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03 Mar 2022  |  Global  |  Customer Research
Evaluating The Future of Cloud Communications Services in the Era of Hybrid Work
The Enduring Importance of the PBX and the PSTN in UCaaS Enablement
The COVID-19 pandemic accelerated certain work-style trends that have slowly been picking up steam over decades. The current massive shift to remote and hybrid work is the result of both recent health and safety measures and long-standing trends such as globalization and employee demand for work-life balance, which have given rise to increasingly d...
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02 Feb 2018  |  Global  |  Market Research
Growth Opportunities for Video Conferencing in Huddle Rooms, Global, Forecast to 2022
Looking Beyond the Hype
Huddle room collaboration is a hot topic these days. The hype surrounding this trend has produced many misconceptions, making it difficult to grasp what huddle room collaboration entails. As organizations design smarter meeting spaces to foster collaboration, it’s time to take a closer look at huddle rooms and the growth opportunities in this marke...
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20 Jan 2022  |  Global  |  Customer Research
Evolving the Role of Telecom Operators in the Global Cloud Communications Value Chain
Telephony and Platform Integrations Drive Growth Opportunities for Advanced Connectivity Services
Business communications have evolved over the years to include a plethora of new communications and collaborations tools, such as video meetings, team spaces, business short messaging services (SMS) and more. Many businesses have also moved their call control (private branch exchange (PBX)) and collaboration tools to the cloud and adopting advanced...
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21 May 2019  |  North America  |  Market Outlook
Global UCC Industry Outlook, 2019
Rich Media Capabilities Shine in the Next-gen Workplace
The global UCC market continues to evolve at a rapid pace. Migration to cloud-based subscription services is accelerating as organizations gain confidence, existing CPE assets near end of life, and current cloud services deployments expand to more sites, users and applications. The gap between “as a service” offerings and other consumption model...
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30 Dec 2022  |  North America  |  Frost Radar
Frost Radar™: Global Communications Platform as a Service (CPaaS) Market, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Frost & Sullivan defines Communications Platforms as a Service (CPaaS) as any cloud-based platform that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications. In nearly all cases, the embedded communications and collaboration services leveraged through a CPaaS are a fe...
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18 Dec 2020  |  Latin America  |  Market Research
Growth Opportunities in the Global Cloud Meetings and Team Collaboration Services Market, Forecast to 2026
COVID-19 and New Remote-work Realities Have Set Record Levels of Demand for Cloud Meetings and Team Collaboration Services
In 2019 the global cloud meetings and team collaboration services market earned revenues of $5.53 Billion, which is a 38.1 percent growth when compared to 2018. The installed base of paid cloud meetings and team collaboration paid licenses grew by 57.3 percent in 2019 to 73.9 million. Growth in 2019 was mainly attributed to increasing user comfort ...
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13 Apr 2021  |  North America  |  Market Research
Growth Opportunities for Telecom Operators Amid Disruption in the UCaaS Market
Leveraging Unique Value Propositions in a Fast-Evolving Industry
Cloud communications emerged approximately two decades ago and, since then, business models and value propositions have evolved dramatically. Market power has shifted many times across vendors and service providers as various factors, including innovation velocity, strategy ingenuity and pocket depth, pushed certain participants to the top of the l...
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07 Aug 2020  |  Europe  |  Frost Radar
Frost Radar™: European Hosted IP Telephony and UCaaS Market, 2020
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines™
European businesses are rapidly adopting hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) solutions to become more agile and more easily adapt to ever-evolving market conditions. The COVID-19 pandemic further reinforced the need for flexibility in technology consumption in terms of capacity adjustments and del...
$4,950.00
Special Price $3,712.50 save 25 %