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The global economy is struggling to stay afloat, on account of the unprecedented economic damages triggered by the COVID-19 outbreak. Without exception, similar economic struggles are being felt in the Latin American and Caribbean regions. Frost and Sullivan has analyzed the scale of impact on their GDP growth and other macroeconomic elements, fact...

Businesses want collaborative customer relationship management (CRM) software that unifies all resources related to a particular deal and customer, eliminating siloes between different customer-facing teams and departments. Most CRM vendors already offer solutions with collaboration features that can integrate with contact center applications, but ...

Continuous manufacturing (CM) is a method for manufacturing end-to-end pharmaceutical products on a single, uninterrupted production line. While batch manufacturing requires transporting, testing, and refeeding materials from one process to the next, continuous processes execute all testing, feeding, and processing inline at a single manufacturing ...

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retail banks in I...

29 Mar 2019  |  Asia Pacific  |  Market Research

Asia-Pacific Industrial Internet of Things Security, 2018

The Need for Cybersecurity Among Industrial Firms is Growing

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In an industrial set-up, various equipment's and components such as controllers, servers, remote terminals, monitoring equipment, and sensors are connected to the internet. Further, computer systems, applications, moving assets to the cloud or even remote facilities being connected to the Wide Area Network (WAN) require internet usage. All these ar...

Enterprise imaging is no longer a technology upgrade. It is becoming the operating model for imaging across the provider organization, and the next investment cycle will decide which vendors lead it. This study gives vendors, ecosystem partners, and provider leaders a 360-degree view of that shift, and it is built on primary interviews with the peo...

Internet of Things (IoT) technologies are fast becoming essential business tools and key parts of digital transformation for many organizations. IoT deployments are well suited, across the range of potential configurations and applications, to dovetail with efforts to achieve top reported business priorities. Frost & Sullivan conducted a survey...

This short study takes a closer look at the cybersecurity behavior of executives, CISOs, and other decision-makers in the United States participating in Frost & Sullivan's Voice of the Enterprise Security Customer survey. It explores American organizations' cybersecurity drivers, top priority areas, readiness, and concerns as well as other factors ...

In this second annual Frost & Sullivan IoT user survey, we begin to gain a longitudinal understanding of continuity and change. A total of 606 respondents participated in the survey conducted in Q3 2022, with IT and Business Decision makers responsible for Respondents representing a range of industries, organization sizes, and global regions. ...