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The COVID-19 pandemic changed market trends, with digital and self-service now the norms. Meanwhile, companies are still implementing plans decided before the pandemic. Many of these plans include new retail store openings and using new marketing technology for retail stores to improve sales, customer experience, and operational efficiency. Suppose...

06 Nov 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Australia Cloud Contact Center Services, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Australia has one of the most mature cloud contact center markets in Asia-Pacific with high awareness levels and increased deployments. While the use of legacy on-premises contact center systems is prominent, a growing number of organizations are seeking to shift to the cloud to cope with the new market requirements. Cloud contact centers enable or...

This report focuses on the growth opportunities that the fifth generation of wireless technology (5G) makes available to communication service providers (CSPs) and their suppliers, specifically regarding the 5G network infrastructure that is required to enable 5G communications. 5G is designed to build upon 4G. The first iterations of 5G NR that ar...

COVID-19 has accelerated the need for a faster, more accessible clinical trial process. During the height of the pandemic, in-person follow-ups for ongoing trials were replaced with hand-held devices that essentially built an ecosystem for home health care support services that can be easily leveraged to avoid or reduce participant dropout rates. ...

The class 4–8 truck brakes aftermarket in North America is mature, and the well-established participants have built solid relationships across all distribution channels. Nonetheless, the aftermarket is facing strong pricing pressure because of product commoditization; product differentiation is relatively low. In addition, fleets are highly price s...

05 May 2017  |  Africa  |  Market Research

African Commercial Vehicles Market, Forecast to 2025

Despite Slowdown, the Market is Expected to Grow at a Robust CAGR of 6.1% until 2025, Driven by Increasing Infrastructure Developments

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The African commercial vehicles (CV) market, despite the slowdown due to low oil and commodity prices, is expected to grow at a compound annual growth rate (CAGR) of 6.1%, largely driven by increasing infrastructural developments and rising urbanisation. South Africa is the largest contributor to the CV market in Africa, with 53% share. However, un...

09 Oct 2024  |  Global  |  Market Research

A Strategic Analysis of the Bus Market, Indonesia, 2024 2035

Indonesia s Bus Sector Drives Transformational Growth through Bus Fleet Electrification to Reduce Emissions and Improve Sustainable Urban Transport and Energy Efficiency

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Indonesia emerges as a significant player in the global bus market due to its expanding population and increasing reliance on public transportation. The number of buses in operation rises every year, with leading original equipment manufacturers (OEMs) such as Mercedes-Benz, Mitsubishi Fuso, Hino, Isuzu, and Scania dominating sales. The Indonesian ...

This research service takes a look at the global force protection market. Short-term interventions with limited commitment of land forces are expected to be the norm for western countries. Modernisation of militaries is being reflected in strategies which emphasise the need for an increased number of light and mobile force elements. This can be see...

15 May 2020  |  North America  |  Market Research

Artificial Intelligence in the Global Homes & Buildings Industry, Forecast to 2030

A Profound Understanding of Value-based Outcome is Crucial for the Mass Acceptance of Artificial Intelligence in the Homes & Buildings Industry

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Key Issues Addressed

Homes & buildings is a technology-driven industry that is witnessing innovation at a rapid pace, especially in Artificial Intelligence (AI) through machine learning and deep learning capabilities. Both leading and emerging participants in this space are strongly competing to secure a customer base and maximise their revenue potential. This study id...