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16 Sep 2021  |  Global  |  Market Research
Customer Perspectives on Contact Center Trends Amidst the COVID-19 Pandemic
Acceleration in Cloud and Self-Service Solutions Pave the Way to Delivering Excellent CX
Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...
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24 Dec 2020  |  Asia Pacific  |  Market Research
OEM Standardisation and Strategic Partnerships Driving the ANZ Connected Trucks Telematics Market
Focussed Collaborations with Definite Growth Strategies to Stabilise the Telematics Business in the Region
The Australia and New Zealand (ANZ) connected trucks telematics market is moving ahead with a steady growth rate despite the impact from the Coronavirus (COVID-19) pandemic. The market is dominated by prominent telematics industry leaders, and also OEMs who are vying for an equal market share. Telematics technology is expected to grow eventually as...
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27 Dec 2019  |  North America  |  Market Research
Respiratory Disorders Market in United States, Forecast to 2022
Huge Gaps and Unmet Needs Across the Care Continuum Provide Opportunities for Companies to Realize Market Potential
Global resource constraints on health systems are driving a shift to value-based healthcare to reduce cost, increase access, and improve outcomes. In the United States, resource constraints affect more than 20% of the population. The number of respiratory therapists is declining at a rate of 4% to 7%, while the demand for respiratory specialists wi...
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21 Aug 2026  |  Global  |  Technology Research
Innovations and Growth Opportunities in AI-Driven Biomanufacturing, Advanced Cell and Gene Therapies, and Precision Immunotherapy
Life Science, Health & Wellness Technology Opportunity Engine
This edition of the Life Science, Health & Wellness Technology Opportunity Engine (TOE) provides a comprehensive overview of breakthrough innovations reshaping biomanufacturing, cell and gene therapy, precision immunotherapy, anti-infectives, and neurotherapeutics across oncology, infectious disease, nephrology, and neurodegenerative disease. It hi...
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10 Sep 2026  |  Global  |  Market Research
Pump Services Market, Global, 2023–2030
The Pump Services Market is Driving Transformational Growth due to the Adoption of Life Cycle Service Agreements and Outcome-Based Contracts
This study on industrial pump services provides an in-depth analysis of the key trends impacting OEM revenues and forecasts industry growth until 2030. It discusses market revenue by end user and the various services offered by leading pump vendors. It also provides a region-wise analysis of various services and related forecasts. Industrial pump s...
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09 Dec 2020  |  North America  |  Market Research
Digital Transformation Initiatives Supporting Growth of the Generators Market Across Key End-user Industries, 2025
Increased Focus On Measures Aimed at Gaining a Competitive Advantage to Benchmark Future Growth Potential
The generators market is undergoing a transition. A greater power demand, coupled with increased awareness among customers, has driven opportunities for diesel and gas generators over the last 10 years. Furthermore, the increased adoption of digital solutions for resource management, remote monitoring, and assets control solutions drives the need f...
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03 May 2019  |  North America  |  Market Research
Global Emergency Lighting Market, Forecast to 2025
High Regulatory Compliance and Intelligent Lighting Technologies Will Drive the Emergency Lighting Market by 2025
In this research service, the global emergency lighting market has been analysed for the study period of 2015 to 2025, with the base year being 2018. This study segments emergency lighting into self-sustained and central power systems. The product scope includes emergency lamps, luminaries, and lighting accessories, such as monitoring systems, sens...
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04 Sep 2023  |  Global  |  Frost Radar
Frost Radar™: Workforce Optimization Solutions, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Workforce optimization (WFO) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WFO as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact center ...
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24 Oct 2023  |  Global  |  Customer Research
Global SD-WAN and SASE Voice of Customer Research Insights
Benefits of SD-WAN and SASE Adoption in Advancing Digital Transformation
In this research service, Frost & Sullivan analyzes the findings of the 2023 Global SD-WAN and SASE cross-vertical survey of 1,390 network decision-makers. Survey respondents comprised the C-suite and IT/network decision-makers from enterprises across verticals such as financial services, healthcare, retail, government, technology, and manufacturin...
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24 Apr 2023  |  Global  |  Market Research
Global Growth Opportunities for Telecommunications Service Providers in Artificial Intelligence (AI)
AI Enables Enhanced Business Operations, Data Monetization, and Service Customization to Support Growth
In this report, Frost & Sullivan examines the role of AI in the telecommunications services industry. Due to declining revenue from core telecom services, telecommunications service providers (telcos) are broadening their operations and leveraging AI to transform telecom services and create significant business value. We identify telcos using A...
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