Search results for: 'operations maintenance services'

In this first Customer Experience Management report for Malaysias Retail Banking industry, Frost & Sullivan explores the relationship of the experiences provided by banks for its customers. We look at the critical factors that influence customer behaviours throughout the three phases (pre-purchase, purchase and post-purchase) of their journey, thr...

01 Mar 2022  |  Europe  |  Market Research

European Clinical Laboratory Services Growth Opportunity

Customer Experience Driven by New B2B and B2C Business Models

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Diagnostics is the backbone of the healthcare sector. According to a World Health Organization (WHO) study, although the segment accounts for less than 5% of hospital costs, its findings influence 60–70% of healthcare decision-making. Diagnostics helps to analyze medical conditions and guide patients toward the right medication, treatment, or surge...

The US mobile communications market continues to grow at a steady pace. The number of mobile connections has crossed 500 million, which means there are more cellular connections than people in the United States. Despite high penetration rates, the number of connections has continued to increase. Wireless high-speed broadband services, developments ...

03 May 2016  |  Europe  |  Market Research

European Nondestructive Testing (NDT) Inspection Services Market Analysis, Forecast to 2020

Untapped Growth Potential in Eastern Europe and Wind Energy to Drive Overall Revenues

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For the European NDT inspection services market, the past 5 years have been torrid with the much discussed sovereign debt crisis crippling many economies. While some economies have turned around, the NDT inspection services market took a fresh blow when oil prices started declining to their lowest level in over 12 years. There are pockets of growth...

Information technology (IT) is becoming one of the major contributors of gross domestic product (GDP) growth recorded in India in recent years. It is primarily driven by IT services industry. India is empowering world’s biggest corporates through its IT services; however, back home, it still lacks the basic infrastructure to compete with the global...

The UCaaS and cloud meeting services markets exhibited strong growth in 2021, driven by the rise of hybrid and remote work environments and the need of organizations in CALA to support unified communications and collaboration among their employees. Solid economic GDP growth across the region (6.3% according to the IMF and 6.2% according to ECLAC, a...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

30 Sep 2016  |  North America  |  Market Research

Nikola Motor Company—A Disruptive Force in North American Trucking Industry

Company’s Electric Heavy Truck Acting as Harbinger of Heavy Duty Electric Truck Product and Service Introductions

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The North American trucking industry is grappling to find ways to address the Total Cost of Ownership (TCO). Fuel, lease, and repair and maintenance costs are the key components to be tackled which contribute to over half of a truck’s TCO. Nikola Motor Company plans to address this issue through an electric truck that offers sustainable solution to...

Frost & Sullivan’s global team of analysts and consultants continuously research a wide range of industries across the globe. The primary and secondary analysis spans the entire value chain, identifying organizations that consistently develop new growth strategies based on a visionary understanding of the future and a proven ability to effectively ...