Search results for: 'must'

An operations support system (OSS) refers to an IT or computer system that communications service providers (CSPs) use to manage their networks and, along with business support systems (BSSs), serve customers. The main focus of an OSS is supporting network operations through management functions such as network inventory, service provisioning, netw...

The COVID-19 pandemic has not only revealed supply chain challenges in terms of meeting pandemic-induced demand but also showcased weaknesses with regard to facing disruptions on a global scale. Immediate impacts include supply volatility, steep price increases, and high levels of uncertainty. Despite the manufacturing reboot, supply chain inter...

Civil supersonic transport aircraft have ceased operations since the retirement of Concorde’s commercial service in 2003. The International Civil Aviation Organization (ICAO) and the Federal Aviation Authority (FAA) have initiated the process of developing new supersonic noise standard development and emission regulations through flight-test proced...

16 Dec 2021  |  Global  |  Customer Research

Impact of Mobile Devices and Apps on Customer Experience (CX)

Customer Perspectives on Excelling in CX in a Mobile World

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With over 90% of customers using smart mobile apps as a customer experience (CX) channel, companies across industries must deliver excellent customer care on mobile devices. They must also ensure that mobile apps are part of their omnichannel strategy. This study gives insights to CX companies on mobile app usage. The pandemic has accelerated ...

Business productivity practices have changed dramatically over the past several years. This is attributed to the move to a remote workforce and the accelerated digital transformation of enterprises. Communication is an essential component of business efficiency. Enterprise messaging integrates different types of virtual communication required for b...

The revenue of automotive original equipment manufacturers still relies mainly on selling vehicles, and additional drive-centric business models must not affect its core competency. Frost & Sullivan s start-up tracker helps ecosystem participants identify solution providers with offerings that address industry challenges. The start-up tracker pr...

The treatment of rare diseases requires the use of specialized drugs. Patient populations for rare diseases are most often quite small, consequently the products treating them earn the designation orphan drugs. These drugs must undergo the research, development, and clinical trials that all drugs do, yet the investment into the development is great...

25 Jun 2015  |  North America  |  Market Research

Major Trends and Attractions in the Global Aged Care Market

Current Trends and Future Demands for Stakeholders

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The world is moving from "sick care" to "healthcare" and this trend has the made aged care market one of the most challenging and attractive markets in 2015. This market not only requires service providers who can run short-term and long-term care homes but also offers integrated opportunities for medical technologists like ICT and robotics compani...

The nanocellulose market has the potential to span many different industries that can be categorized as high volume and low volume applications. In order to be successful in nanocellulose business there must be a consistent supply of material that can be delivered in a cost-effective manner for the target application. Manufactures worldwide are a...