Search results for: 'optimization software'

This report will analyze the U.S. Internet protocol virtual private network (IP VPN) hardware and software gateway markets. For the purposes of this report, the acronym VPN will refer to IP VPNs which create encrypted tunnels of communication through the Internet by using combinations of hardware and software at each endpoint. IPSec has emerged a...

The electric vehicle (EV) market is growing rapidly and impacting the energy market and associated services. As OEMs integrate more software-defined solutions into EVs, a potential market for digital products and services (P&S) exists. EV-dedicated digital P&S allows key participants to continuously monetize these solutions through new revenue mode...

Data acquisition (DAQ) systems are growing exponentially in complexity due to technology convergence and the advent of the Internet of Things (IoT). In addition, the technical engineering deficit in organizations across industries is growing. Comprehensive DAQ systems and innovative software solutions and services will be in high demand by engineer...

This report provides a concise graphic snapshot of the changing face of the products and services which comprise the Customer Relationship Management market for U.S. pharmaceutical organizations from 2004-2007. It includes a breakdown of sub-markets, including SFA software, marketing/back office analytics software, and call center services. Each su...

This research service covers the state of the North American hosted contact center market. Market segments covered include hosted IVR, hosted ACD, hosted chat, hosted outbound customer contact, and hosted agent performance optimization (APO) applications. The study discusses market trends, drivers and restraints, demand and supply, and strategic co...

This research service covers the state of the North American hosted contact center market. Market segments covered include hosted IVR, hosted ACD, hosted chat, hosted outbound customer contact, and hosted agent performance optimization (APO) applications. The study discusses market trends, drivers and restraints, demand and supply, and strategic co...

Traditional BPM and customer experience (CX) services are undergoing a paradigm shift. The need for effective and efficient front- and back-office operations has led to process optimization through digitalization. In the past, organizations focused primarily on optimizing their front-office operations (customer facing functions including customer s...

22 Aug 2016  |  North America  |  Market Research

Automotive Industry IT Spending—CIO Focus, Trends, and Highest Growth Areas

By 2020, IT Spending by Automotive Companies to Reach $80.05 Billion

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Growing digitization, connectivity, cloud computing, dynamic customer preferences, Internet of Things (IoT), cybersecurity, and increasing automation are the key trends driving the automotive industry to invest in IT. Automotive OEMs, Tier I suppliers, and automotive ecosystem participants invest in key focus areas including Industry 4.0, digital r...

This report will analyze the U.S. Internet protocol virtual private network (IP VPN) hardware and software gateway markets. There are many varying market definitions of exactly what a VPN is. For the purposes of this report, the acronym VPN will refer to IP VPNs which create encrypted tunnels of communication through the Internet by using combina...