Search results for: 'shared services'

The primary objective of this Voice of the Customer survey was to gather insights from network and IT decision-makers and understand their preferences regarding network and related services. Conducted annually by Frost & Sullivan across the ICT practice, the survey focuses on network technologies. It takes a comprehensive, global approach, with par...

26 Feb 2026  |  Global  |  Market Research

Managed Security Services Sector, Global, 2023–2028

Increasing Cyber Threats, Operational Complexity, and Regulations Amid Continued Skills Shortages Are Driving Transformational Growth in MSS

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The managed security services (MSS) market is entering a structurally resilient phase of growth, driven by rising operational complexity, persistent cybersecurity skills shortages, escalating regulatory pressure, and accelerating convergence across security, networking, and cloud domains. No longer positioned as a stopgap for in-house staffing gaps...

This report examines the expanding role of smart contracts in city services, beginning with a foundational overview of blockchain technology and smart contracts, including their core principles and applications across various industries. Anchored by Frost & Sullivan’s top three strategic imperatives, the report examines how these technologies are r...

This study examines the North American wavelength services market from 2023 to 2028, which will continue to witness a single-digit growth rate throughout the forecast period, driven by exponential bandwidth demand from wholesale and retail customers. The study covers revenue forecasts, revenue split by retail and wholesale, revenue split by transpo...

The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliv...

Growing congestion in core urban areas, rising parking fees and fuel costs, and a high level of carbon emissions are hindrances to urban mobility. These challenges open up opportunities to companies offering sustainable mobility solutions such as bike sharing. This research service analyses the bike sharing market in Europe and examines the growth ...

The European managed SD-WAN services market is in the growth phase. Europe ranks second in customer adoption, just behind North America. In the past year, SD-WAN deployments have increased significantly in Europe as businesses look to simplify their network architecture and gain flexibility in a distributed workforce and application environment....

Organizations are increasingly adopting hybrid and multicloud environments to leverage their advantages and deal with the socioeconomic changes of the COVID-19 pandemic and the subsequent acceleration of digital transformation. The global lack of security experts, the sophistication of threats, and the complexity of security solutions make it chall...

Enterprise demand for data center colocation services is rapidly growing. While growth varies across countries, enterprises recognize the benefits of outsourcing infrastructure to third parties and working with service providers. The expansion of 5G networks in Latin America will drive the construction of edge data centers, enabling faster, more st...