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14 Sep 2023  |  Global  |  Frost Radar
Frost Radar™: Smart Home as a Service, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
The smart home-as-a-service market has experienced accelerated growth since 2020, driven by increasing consumer demand for connected, convenient, and secure home experiences. Advancements in Internet of Things-enabled smart devices, artificial intelligence, and cloud delivery models have made smart home solutions more accessible and affordable for ...
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13 Oct 2023  |  Global  |  Customer Research
Customer Experience Trends in the Manufacturing Industry: A Customer Perspective—Global, 2023–2024
Automating Business Processes, Customer Experience, and Employee Experience is the Top Priority
Contact centers are crucial in manufacturing, serving as the primary interface between the manufacturer and its customers. Manufacturers investing in their contact centers and providing excellent customer service can enhance customer experience (CX), build long-term customer relationships, and gain a competitive advantage. The importance of CX in...
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30 Nov 2023  |  Global  |  Frost Radar
Frost Radar™: Hybrid Cloud Management Platforms, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
As enterprises increase their use of both cloud and physical infrastructures to support their digital business, they require tools that enable easy, efficient, and consistent management of all environments. As such, hybrid cloud management platforms have evolved to provide common functionality across infrastructures, architectures, and vendors. The...
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27 Mar 2023  |  Global  |  Market Outlook
Global Pharmaceutical Industry Outlook, 2023
Transformative Megatrends are Expanding the Vendor Ecosystem
This outlook identifies the trends shaping the global pharmaceutical landscape. The growth of the global pharmaceutical industry will plateau in 2023 due to a slowdown of the biologics segment as a result of a decrease in the uptake of COVID-19 vaccines and therapeutics. Market growth will be low in the United States and Europe and highest in the A...
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14 Jun 2023  |  Global  |  Market Research
Growth Opportunities in the Global Video Telematics Market
Strategic Stakeholder Partnering is the Primary Growth Factor Boosting Video Telematics Adoption
This study analyzes global video telematics solutions from 2022 to 2027 and presents an overview of growth opportunities and implications. Increasing awareness of video telematics solutions in North America and Europe has drawn the attention of telematics service providers, original equipment manufacturers (OEMs), Tier Is (component manufacturers a...
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12 Nov 2019  |  Global  |  Market Research
End User Priorities in Digital Transformation, Latin America, 2019
Gain an Understanding of Top Corporate Objectives & Critical Success Factors
The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Latin America, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics’ Omnichannel Marketing, Custome...
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11 Apr 2024  |  North America  |  Frost Radar
Frost Radar™: Insurtech Pricing Automation, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
The insurtech pricing automation industry emerged from the convergence between technology and insurance, and it holds the potential to completely transform the way insurers operate and customers experience their services. This sector is rapidly changing with the adoption of advanced technologies such as artificial intelligence (AI), machine learnin...
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27 Jun 2024  |  Europe  |  Frost Radar
Frost Radar™: Managed Security Services in Europe, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Managed security service providers (MSSPs) offer technology, expertise, and management for private and public sector customers, though the customer retains control and oversight. Standard services include distributed denial of service protection or mitigation, managed firewall, vulnerability management, and breach and attack simulation. Once provid...
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17 Jul 2024  |  Global  |  Market Research
Global Quality AI Growth Opportunities, 2024 2028
AI in Quality Guarantees Productivity, Efficiency, Top-line Growth, and Cost Benefits for Businesses
This study examines the increasing use of artificial intelligence (AI) in quality management. The rapid advancement of AI has led to its use across sectors, particularly quality management, as is evident in the growth of predictive quality analytics and enterprise quality management systems (EQMS). With increasing competitive intensity, it has beco...
$2,450.00
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15 Oct 2024  |  Global  |  Frost Radar
Frost Radar™: North America Enterprise Cloud Contact Centers, 2024
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The North American cloud contact center market is in a mature stage with a diverse set of suppliers; the enterprise market consists of a growing subset of suppliers. The Growth and Innovation leaders on the Frost Radar met key criteria, such as longevity of offerings in North America, consistent and increasing growth, strong go-to-market strategie...
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