Search results for: 'data collection services'

The airport digitalization market is a growth market estimated to generate more than $8.52 billion in revenue by 2030. A highly fragmented market, the top five companies contributed approximately 55% to the global revenue market in 2020. This figure is not expected to change significantly over the forecast period (2021–2030). The top companies in t...

Electric vehicle (EV) battery aftersales are a key aspect of the EV customer journey, as they affect the vehicle s performance, reliability, and lifespan. Original equipment manufacturers (OEMs) need to offer innovative and tailored solutions that address customer pain points and preferences, such as battery health monitoring, warranty extension, r...

This study examines wireless carrier strategies in today’s North American mobile workforce apps market. The information contained in this study allows wireless carriers to benchmark their mobile worker app efforts against those of their peers. This study should also help mobile workforce app developers identify potential reseller partners. Frost &...

13 Jul 2015  |  North America  |  Market Research

Analysis of the North American Hosted IP Telephony and UCC Services Market

The Perfect Storm for Cloud Unified Communications & Collaboration

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The North American hosted IP telephony and UCC services market is undergoing major changes as it moves from early-adopter to mass-adoption stage. Increasing customer awareness of cloud communications is driving adoption, yet is also leading to greater scrutiny of service quality and reliability. Heightened customer requirements along with the proli...

In this research service, Frost & Sullivan analyzes the findings of the 2023 Global SD-WAN and SASE cross-vertical survey of 1,390 network decision-makers. Survey respondents comprised the C-suite and IT/network decision-makers from enterprises across verticals such as financial services, healthcare, retail, government, technology, and manufacturin...

The European facility management (FM) market is worth almost a quarter of a trillion dollars today. Although overall market growth is fairly flat, it will provide exciting opportunities in specific geographies, segments, and delivery models in the period to 2025. In spite of the significant revenue opportunity for outsourced FM, services are comm...

Autonomous shared mobility technology, after years of development and testing in the real world, is on the verge of reaching commercial viability on a large scale. In 2021, the global market opportunity from autonomous mobility was approximately $27 million. This is expected to reach $92 billion in 2035, accounting for the market changes brought on...

09 Feb 2021  |  Latin America  |  Frost Radar

Frost Radar™: Customer Experience Outsourcing Services Market in Latin America, 2020

A Benchmarking System to Spark Companies to Action—Innovation That Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) is becoming the primary factor impacting customer loyalty and the key differentiator deciding a business’ fate. Demand for outsourced CX services is growing steadily in today’s consumer-centric marketplace as customers demand more personalized, relevant, proactive, and engaging experiences. A superior end-to-end CX journey ...

Online food delivery is growing at a rapid pace all over the world due to the convenience, variety, and cost effectiveness it offers at the touch of a button. Major cities and urban centers have been the epicenter of this evolution, especially with the increased penetration of smartphones and widespread Internet connectivity. There have not only be...