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09 Jun 2026  |  Global  |  Frost Radar
Frost Radar™: Command and Control Solutions, 2026
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The command and control (C2) market is undergoing a fundamental transformation as organizations move beyond siloed security operations towards integrated security operations platforms (ISOPs). Threat complexity, the convergence of physical and cyber risks, and expectations for real-time decision-making are making public- and private-sector stakehol...
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23 Jun 2014  |  Europe  |  Customer Research
Enterprise Priorities in Europe
Cloud Contact Center Solutions
The overall research objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. About 37% of contact center organizations in Europe use a hosted/cloud contact center solution, which is expected to reach 86% by 2016. While small and medium contact centers...
$12,500.00
Special Price $9,375.00 save 25 %
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05 Oct 2021  |  North America  |  Customer Research
Global Customer Perspectives on Contact Center Trends by Country
Impact of COVID-19 on Top Contact Center Markets
Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...
$4,950.00
Special Price $3,712.50 save 25 %
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23 Jun 2014  |  North America  |  Customer Research
Enterprise Priorities in North America
Cloud Contact Center Solutions
The main objective of this research service was to investigate the current use and future adaptation of cloud solutions in North American contact centers. Currently, about 50% of the contact centers in North America use hosted or cloud solutions, and that percentage is expected to reach more than 90% by 2016. Although small and medium contact cente...
$10,000.00
Special Price $7,500.00 save 25 %
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30 Jul 2024  |  North America  |  Market Research
Global Cloud Contact Center Solutions Market Growth Opportunities
Integrable and Modular Platforms, Powered by Advanced AI, Analytics and Automation; to Deliver Maximized CX and EX Improvements
Cloud Contact Center solutions provide greater speed and flexibility in terms of scale, reach, and modularity as well as better business continuity, disaster recovery, and cost-effectiveness than traditional on-premises contact center solutions. The cloud is progressively becoming the fundamental enabler of a mature customer experience (CX) and emp...
$5,950.00
Special Price $5,057.50 save 15 %
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22 Aug 2024  |  Global  |  Market Research
Growth Opportunities in the Access Control Solutions Market, Global, 2023 2030
The Modernization of Access Control Solutions is Driving Transformational Growth by Converging with Legacy Security Systems
Abstract Access control solutions are the cornerstone of numerous organizations physical security measures, allowing them to safeguard all entry and exit points around their premises and protect their employees, customers, and assets from potential risks. Due to their longstanding use, these solutions have not evolved much in the past few decades,...
$4,950.00
Special Price $4,207.50 save 15 %
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28 Dec 2015  |  Asia Pacific  |  Market Research
Beijing Data Center Services Market Analysis
Massive Demand in Data Center Sector in China, Especially Beijing
This study evaluates Beijings data center services market from a holistic approach, including the following 5 key aspects: market potential, which discusses the market size and the growth momentum; market dynamics, which discusses the drivers and restraints of the markets; competitive landscape, which discusses the types of date center service pro...
$5,000.00
Special Price $3,750.00 save 25 %
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25 Jun 2015  |  Asia Pacific  |  Market Research
Asia-Pacific Advanced Persistent Threat (APT) Solutions Market
The Fight Against Zero-day Attacks is Driving Adoption in Critical Industries
This study analyzes the advanced persistent threat (APT) solutions market in Asia-Pacific and addresses the security technologies used to mitigate advanced malware exploiting zero-day vulnerabilities in an operating system or application. The market is in the nascent growth stage and is highly fragmented, with many vendors offering various solution...
$13,500.00
Special Price $10,125.00 save 25 %
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02 May 2013  |  Asia Pacific  |  Market Research
Southeast Asian Modular Data Center Market
Cost Effectiveness, Efficiency, and Speed to Delivery are the Key Value Propositions
Shortage of power and cooling capacity, and the lack of physical space for data center expansion will result into the growth of modular data centers, to be used as an optimal solution to place additional servers into existing racks and create a higher density per rack. This will give rise to a new avenue of business opportunity for modular power an...
$4,950.00
Special Price $3,712.50 save 25 %
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02 Feb 2011  |  Asia Pacific  |  Market Research
Assessment of Asia Pacific Contact Center Market CY2010
Assessment of Asia Pacific Contact Center Market CY2010
This study is an assessment of the contact center industry across 6 regions in APAC: Australia & New Zealand, ASEAN, Greater China, India, South Korea and Japan. It contains market sizing and forecasting in terms of number of contact centers, number of agents as well as number of agent positions at an overall Asia Pacific level, as well as by regio...
$18,000.00
Special Price $13,500.00 save 25 %