Search results for: 'SASE AI'

Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...

Alibaba is leading a new wave in the automotive market in China. It is enhancing its supply chain to a higher and concentrated vertical level, by interconnecting leading automotive original equipment manufacturers (OEMs), small and medium enterprises (SMEs), distributors, retailers, and consumers from offline presence to online involvement. More t...

Rapid urbanization is triggering a strategic necessity to upgrade existing city infrastructure and move toward a more agile administration model. Traditional governance techniques require gradual transformation to cater to citizens’ evolving requirements faster and more effectively. A digitized governance model not only helps create better soluti...

The commercial vehicle industry is undergoing a major transformation, fueled by rapid technological advancements and rising demand for efficiency, safety, and sustainability. A standout innovation in this shift is prognostics, which is the ability to predict vehicle health and performance based on real-time data. This study takes a deep dive into p...

Conventional artificial intelligence (AI)-enabled processors are based on rule-based algorithms and are optimized for applications, such as real-time monitoring and reporting. However, with increasing demand for fully autonomous solutions, there is a need for perceptive solutions capable of making probabilistic decisions, replicating the human brai...

•The demand for data storage technologies stems from the need to efficiently and quickly process large data sets in critical applications such as Big Data, AI, and IoT. Over the years, data storage technologies have evolved on the back of advancements in the components used in storage devices and technologies. •The key factors driving the growth ...

With customers adapting to the post-pandemic normal and preferring to stay at home, brands across the globe are seeking solutions to meet the increased demand for online services. The relatively sudden and significant increase in eCommerce has made it challenging for companies to maintain a workforce for customer assistance. Brands are relying on t...

The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Latin America, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics’ Omnichannel Marketing, Custome...

The overall research objective is to measure the current use and future decision making behavior toward customer contact solutions primarily in the United States with a small sample from other regions. The technologies we covered include: customer journey analytics, elearning, quality monitoring, social media analytics, speech analytics, unified ag...