Search results for: 'operations orchestration data analytics am monetization'

With the growing preference for a patient-centric care delivery approach, the pharma industry follows a robust step-by-step approach towards market commercialization, with a clear understanding of the market stakeholders, segments, as well as post-launch forecasts to create seamless go-to-market strategies. To cater to the ever-evolving market land...

The Future of Customer Contact is HereThe customer contact industry is at a turning point. At Frost & Sullivan’s 21st Annual Customer Contact West Executive MindXchange, one message rang loud and clear: AI isn’t just a trend—it’s a strategic imperative. But here’s the catch: success isn’t about deploying technology for technology’s sake. It’s about...

Healthcare during the COVID-19 pandemic has undeniably seen some of its most significant changes. The growth of digital health was a silver lining, and enterprise IT solution providers and telehealth vendors saw tremendous growth during this time. They will continue to see the same in the coming years. Digital health continued to have a winning str...

Environmental, social, and governance (ESG) climate risk platforms and reporting have a pivotal role in driving corporate sustainability and financial resilience. This analysis covers key segments including data ingestion, analytics, and consulting services, highlighting the growing emphasis on transparent reporting amid increasing awareness of env...

The primary goals of this research are to highlight how important video quality is to broadcasters, publishers, and OTT platforms with regards to their monetization strategy. It also showcases how QoE (quality of experience) can have a positive or negative impact to their business and how easily it can be measured. With video delivery having imp...

The primary goal of this research is to establish how OTT platforms, publishers, and broadcasters think about optimizing video delivery. The study looks at which enhanced experiences are the most important and across which devices customers are most interested in deploying them. With consumers having more choices than ever when it comes to vide...

As enterprises increase their use of both cloud and physical infrastructures to support their digital business, they require tools that enable easy, efficient, and consistent management of all environments. As such, hybrid cloud management platforms have evolved to provide common functionality across infrastructures, architectures, and vendors. The...

Urbanisation and rapid pace of industrialisation are key factors for water stress across the globe. Increased awareness with regard to climate change and pollution have led to regulators and policy makers revising existing standards and adopting stringent water quality and discharge standards. Economic and environmental sustainability have become k...

The Hong Kong contact center applications market generated revenue growth of 4.7%, with market revenue of $16.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...