Search results for: 'cloud draw learning'

Frost & Sullivan defines communications platforms as a service (CPaaS) as any cloud-based platform that enables developers to programmatically embed voice, video, chat, and messaging services in their business or consumer applications and workflows. In nearly all cases, the embedded communications and collaboration services leveraged through a CPaa...

17 Nov 2020  |  Global  |  Market Research

Innovative Business Models Emerging from Digitalization in Generators, Global, 2020

Enhanced Customer Experience through Digital Energy Transformation Creating Growth Opportunities

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Investment in digital technologies is booming across all industries, including power generation. This research aims to identify the generators industrys current use and future decision-making trends toward digital transformation. A recent Frost & Sullivan study found that 99% of businesses are at a particular digital transformation stage. Technolo...

16 Dec 2021  |  Global  |  Customer Research

Impact of Mobile Devices and Apps on Customer Experience (CX)

Customer Perspectives on Excelling in CX in a Mobile World

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With over 90% of customers using smart mobile apps as a customer experience (CX) channel, companies across industries must deliver excellent customer care on mobile devices. They must also ensure that mobile apps are part of their omnichannel strategy. This study gives insights to CX companies on mobile app usage. The pandemic has accelerated ...

The global LNG industry is approaching a hiatus in growth as current under-construction projects come online in the next 3 years without more new supply in the pipeline. As oil prices dropped, industry investment capital slowed, and project developers shifted their focus from speed to cost savings. While this will cause a pause in supply growth, de...

The study covers one of the leading credit and financial management company in the United States. Credit Karma which started its business by offering free credit score and free credit report has moved much beyond and rolled out a series of products to cater to the full stack of the market. In the study, Frost has presented the evolution of Credit K...

ChatGPT has established itself as a versatile tool with potential use cases in various business functions across industries. Potential use cases across the automotive value chain are numerous. This report looks at various scenarios in which ChatGPT can be used for the key elements of the automotive value chain including supply chain, manufacturing,...

This report consists of two components: Part 1 focuses on the definition of Cross-Industry 2.0, the new business models involved, the continued demands from customer life-changing services, and how cloud-based capabilities fit into the big picture defined by the converging IT, telecommunications, advertising, content, and application marketplace. ...

05 Feb 2015  |  North America  |  Market Research

Identity & Access Management (IAM) Global Market Analysis

IT Mega Trends Drive Growth and Opportunities in IAM Market

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Identity and access management (IAM) is the process of identification, authentication, authorization, and administration of digital users. IAM solutions are widely used by large businesses and enterprise organizations to manage thousands of user identities. However in recent years, information technology (IT) Mega Trends such as mass smartphone ado...

Akamai must formulate a viable strategy to succeed in an industry that is volatile with thin margins. The company has a commoditized service offering and deals with customers that compete against it. It is challenged both by cloud providers that have more scale and ways to make money, and by competitors that have distinct CapEx advantages. Akamai i...