Search results for: 'RADAR OUTSOURCING NA'

15 Feb 2017  |  North America  |  Market Research

North American Municipal Water and Wastewater Outsourcing Market, Forecast to 2021

Utilities that Overcome Privatization Fears to Benefit the Most

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• The North American Municipal Water and Wastewater Outsourcing Market enjoys steady growth, but its main barrier is public aversion to the privatization of water services. • Water services have a strong history of public ownership and union jobs. However, the increasing strain of infrastructure renewal needed alongside tight financial operating c...

The dynamic threat environment has made it difficult for enterprises to continuously validate whether their infrastructure and security controls remain effective. This is because traditional assessment methods, such as annual penetration tests, compliance audits, and vulnerability scanning, were not designed to address identity sprawl, threat compl...

Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...

The overall research objective of this research service was to investigate the current and future outsourcing trends in the North American contact centers. Nearly half of the respondents outsource some customer care activities. Large contact center organizations are greater users of outsourcing than medium and small contact center organizations. Co...

The increasing burden of neuropsychiatric conditions on healthcare systems and pharmacotherapy challenges including side effects, limited and delayed efficacy, and non-responsiveness calls for alternative solutions that are effective and easy to use. Neuromodulation devices use electrical or magnetic impulses to stimulate nerve activity. They can b...

The future of customer experience (CX) platforms revolves around the simplification of customer journey and enhancement of customer interactions while aligning with customer expectations and cost control. Organizations in the Asia-Pacific region are entering a decisive stage in their CX journey. Customers now demand empathetic, personalized, and se...

This research service examines key trends affecting the contact center outsourcing service markets of Colombia and Peru. Market drivers and restraints, specifically concerning contact center outsourcing markets, are analyzed and utilized to forecast demands of the markets. Additionally, this provides extensive coverage of services that are delive...

This Frost Radar™ analysis investigates the healthcare platforms and tools that enhance communication and collaboration between care providers and payers for services, as well as the interfaces that connect payers and providers directly. The payer is often a private insurer, but could also be a patient or a government entity. As the industry transi...

The main objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. One-third of the respondents outsource some customer care activities. The United Kingdom has the highest proportion of companies that outsource, while Benelux has the least. Outsourcing ...