Search results for: 'Digitalization of Car Retail'

This study covers the Canadian and the U.S. VoIP services markets. It analyzes industry challenges, regional market drivers and restraints and trends in VoIP wholesale and retail services. The study segments retail services by PC-to-PC, PC-to-phone, calling cards, VoIP over broadband and managed enterprise solutions and discusses pricing, terminati...

07 May 2021  |  Asia Pacific  |  Customer Research

Customer Experience Management Study—Malaysian Banking Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retail banks in I...

07 Dec 2020  |  South Asia, Middle East & North Africa  |  Market Research

Safety Mandates Transforming Indian Automotive, 2020

India Follows Global Safety Systems With the Introduction of New Active and Passive Safety Mandates through Bharat New Vehicle Safety Assessment Program (BNVSAP)

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Key Issues Addressed

The automotive industry is at a tipping point, with factors such as increasing urbanization and congestion, shifting consumer behavior toward connectivity, transition toward electric vehicles, and many more disrupting the changing dynamics of the market. One such factor that has garnered attention across the globe is the rising focus on reducing ro...

06 Jul 2023  |  Asia Pacific  |  Market Research

Asia-Pacific Real-time Payment Growth Opportunities

Disruptive Technologies that Enable Open Banking are Fueling the Growth of Real-time Payments

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This research service examines the real-time payment (RTP) market in the Asia-Pacific (APAC). It identifies key customer needs and market trends and provides a country-wise analysis of relevant developments. RTP or fast-payment systems involve payment transactions that are initiated and processed in near real time or within minutes. Unlike traditio...

07 Jul 2021  |  North America  |  Market Research

United States Healthcare Consumerism Growth Opportunities

The Quantified Self Consumer Behavior and Innovative Business Models Create Future Growth Potential

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This research service examines the future of healthcare consumerism in the United States in terms of changing patient demographics and demands, technological advancements, digital health, shift in consumer behavior to non-traditional healthcare settings, and innovative healthcare business models. Healthcare consumerism is on the rise as individual...

13 Jul 2022  |  Global  |  Market Research

Global Self-healing Materials (SHMs) in Automotive Growth Opportunities

Future Growth Potential to Reduce Maintenance Costs and Increase Components’ Lifetime Drives Market to US$3 Billion by 2024

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Frost & Sullivan provides insights into the use of self-healing materials (SHMs) in the automotive industry specific to cars by defining these materials and listing the types of mechanisms available. This study covers SHM application areas in the automotive industry with a timeline for commercialization. The report also compares various competitors...

The global automotive product to service market will be driven by mobility, connected services, and value-added upgrades. New business model disruptions are expected and they will extend the automotive service revenue pool up to $ 1.3 trillion. Car companies are evolving from the business of merely manufacturing and selling cars, to providing relat...

30 Aug 2018  |  North America  |  Market Research

Future of Vehicle Subscription—Business Models and Opportunities in North America and Europe, 2025

Vehicle Subscription Targets 10% of New Vehicles Sales by 2025

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Frost & Sullivan defines vehicle subscription as a shared mobility service where a customer can get access to temporary vehicle ownership - usually by the month. In other words, it can be described as micro leasing a vehicle for a shorter period. It is also sometimes referred as temporary ownership via renting a new car or leasing a used car. Vehic...