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Customer service underpins success in the travel and hospitality (T&H) industry. Undoubtedly, more than in any other industry, the voice of the customer expressed in rankings and reviews takes a prominent role. T&H organizations are streamlining several internal processes (including mobile and digital touchpoints) and empowering customers with a...

In the 2021 outlook study, Frost & Sullivan predicted strategic mergers and acquisitions (M&A) in the global connected truck telematics market to involve participants from various industries, including transport service providers (TSP), original equipment manufacturers (OEM), Tier I suppliers, and key technology participants. This 2022 outlook stud...

Multi-Access Edge Computing (MEC) solutions are gaining traction globally for their ability to deliver ultra-low latency, high bandwidth, real-time data processing, and data analytics, which are key to supporting latency-sensitive applications. Businesses today demand 5G MEC to improve productivity, innovate new offerings, and accelerate digital tr...

This Frost & Sullivan study explores the innovative use of drones in commercial last-mile deliveries in the global logistics industry. Drones for commercial last-mile deliveries have experienced growth following their use during the COVID-19 pandemic, as part of a large-scale effort to encourage contactless deliveries. Drones for this use-case have...

Energy is the world’s most dynamic industry in need of change. Electric utilities and power retailers are the backbone of the energy transition as they cope with increasing power demand and changing load patterns driven by electrification. They also enable greenhouse gas reductions by integrating distributed energy resources such as solar rooftops,...

Carbon capture utilization and storage is gaining industry traction as a highly effective decarbonizing strategy. Global efforts to combat climate change, government incentives and industrial emission regulations, eco-conscious consumers, and green technology advancements are among the factors driving the need for CCUS solutions. CCUS implementa...

Companies must understand and analyze how the future workforce will transform due to rising global uncertainties, technological advancement, multigenerational contribution, growing climatic concerns, and other similar factors. This study explores the future workforce and assesses which generation will drive the work trend, generational work expe...

This Frost & Sullivan research service focuses on B2B eCommerce in the building technology (BT) industry and its related business growth opportunities. Frost & Sullivan segments the BT industry into building automation systems (BAS); light-emitting diode (LED) lighting; heating, ventilation, and air conditioning (HVAC) equipment; and facility manag...

The ongoing wars in Ukraine and the Gaza Strip have reignited, for the first time in decades, a focus of the military ground domain on the battlefield, with an emphasis on the survival of armored vehicle fleets tanks, armored personnel carriers, and other platforms. In recent years, the foundations for ground active defense systems (APS) have been ...