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Health equity is achieved when all sections of the population have attained their full potential for health and well-being, regardless of cultural background or socioeconomic status. Inequities resulting from differences in health and overall living conditions need to be identified and removed to realize health equity. Monitoring health inequity pa...

Traditional BPM and customer experience (CX) services are undergoing a paradigm shift. The need for effective and efficient front- and back-office operations has led to process optimization through digitalization. In the past, organizations focused primarily on optimizing their front-office operations (customer facing functions including customer s...

26 Aug 2022  |  Global  |  Market Research

Conversational AI Landscape Expands Beyond Customer Experience

Future Growth Potential of Conversational AI Solutions

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Conversational AI solutions are the most common way of interacting with customers/employees. Integrating artificial intelligence (AI) enabled businesses to gain a newer level of customer/employee insights while enriching their experiences and managing business operations. Further, increasing demand for customized personal experiences encouraged con...

Over the past 5 years, more off-highway (agricultural, construction, and mining) equipment rental companies, shared platform providers, and service relationship management companies have been providing customers with solutions that address labor shortages, inventory management needs, and high operational and maintenance costs, creating significant ...

Southeast Asia is an important data center colocation services market in Asia-Pacific. The market will continue growing with the increasing implementation of digital transformation initiatives, favorable government policies, business-friendly environment, and sub-marine cable connectivity projects. Enterprises shifting focus to disruptive technolog...

For resource-constrained IT organizations, a key benefit of the cloud is offloading IT maintenance responsibilities. But the public cloud addresses only part of a business’s IT burden. While storage and applications can be whisked off to the cloud provider’s data center, many IT functions and related infrastructure—such as networking, voice, and co...

Urbanization in India is expected to reach 40% with over 600 million population living in urban areas contributing to 70% of GDP by 2030. To meet the burgeoning infrastructure needs, the GoI launched the 100 Smart City Mission during April 2015 which has been planned to be implemented through area based approaches. Each city will get Central assis...

05 Mar 2018  |  North America  |  Market Research

Analysis of the Global Endpoint Management Market, Forecast to 2021

Growing Complexity of Security Solutions Drives Growth For Managed Services

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The Frost & Sullivan report analyzes the global market for Endpoint Management. The increasing complexity of managing the growing diverse collection of endpoint devices and operating systems is driving strong, steady growth. Security has become the primary concern for endpoint management. The increasing pace and severity of malware is driving vend...

The powerful benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Market revenue in North America for hosted/cloud contact center solutions surpassed on-premises product revenue in ...